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December 2023 by ChiBoyInIA
Was fast and quick repair. My Jeep looks great.
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December 2023 by john weatherly1977 John3923
These guys know what they are doing Quick and professionnel !
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December 2023 by Shirlee Johnston
Gregg Young did a great job with my car. It looks great just like before I was hit. They also worked with me when the other insurance company would not. I am very satisfied with the work they did. I would recommend other's to go there.
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November 2023 by TJ & Allie Geysen
They did a good job and kept me informed of what was going on through the whole processService: Body & Trim
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November 2023 by Joyce McDanel
Friendly and accommodating. Appreciate the local businessService: Body & Trim
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March 2023 by jung su jimmerson
Great customer service!!!!Service: Body & Trim
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October 2022 by Lonnie Johnson
Took my truck here after someone sideswiped me. I wanted to bring it here since I bought the truck from Gregg Young. Being located in a Chevrolet Dealership I asked if they were able, and experienced in working with Ford aluminum body panels and paint. They assured me they were. And they were not wrong. I just picked up my truck today and it is like a brand new truck again. Paint is a perfect match and flawless, and all body repair and replacement is perfect. Gregg Young has fully earned my trust, respect, and business. I would highly recommend to anyone!Services: Body & Trim
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August 2022 by Kyle Courtney
Took the car here to get a broken headlight, and bumper fender damage after someone ran into me. They were so friendly and helpful with the estimate . I setup a time to get the car in. Was done a day early ! The repair is awesome, looks new. One happy camper here now ! In the future they will get any repairs needed.Service: Body & Trim
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June 2022 by Sydny H.
I've bought 2 cars here now. If I'm being honest, I was pretty bitchy the first go-around, but I ended up getting what I wanted so it all worked out. It was a man, and boy, do I love to hate me a man. THIS TIME HOWEVER, it was a lady and I'm terrible at being mean to women, so I knew it was going to be a pleasant afternoon. Jenny was doooope. I would 10/10 hang out with this woman in real life. She was amazing. I didn't feel like I was being taken advantage of, or lied to, or promised anything insane, or any of those shitty things that happen when you a buy a car. It was beautiful. THEN MY BOY JOHNNY SHOWED UP. (Don't worry, I had a bit of a panic attack because, "why tf would I be trading in my truck right now?! Go home." And I was bitchy at first. He navigated it like a dang professional. Must have a wife at home ) Johnny was dope as well. They worked with me to get s*** juuuust right and bam. New car.Today the battery went out. I took it in, they got right to it, it was fixed, and they were awesome to me. 10/10 go buy a car from Jenny. Or s**** just go hangout with her, that's a good day too.
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May 2022 by Don Modlin
Been to the rest now I'm dealing with the best at Gregg Young Collision Center
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June 2021 by Mike M.
First, the salesman was kind of pushy over the phone. I get it, you're a salesman, but when you ask for a $500 deposit on a vehicle we haven't seen yet and want to give me attitude for asking if we get it back if we don't like it, grow up! My wife and I went in to get a deal worked out contingent on a test drive. First red flag, our trade has about 150k miles. They came back saying KBB said 3500 for our trade, but they need to put in new tires, new suspension, this, that and ect... ok I know they aren't putting a vehicle with 150k miles on the lot! It's going straight to auction! They didn't even give us a grand on the trade. The price of the vehicle didn't move either. Then the first finance manager came in, didnt want to see our pre-approval, and got our info and left. About 20 min later a different finance manager came back and said "good news" we got you approved, you only need to put 13,000 down. Ummm what?! Then they come back and tell us they got us approved but for only 1,000 more than we planned on putting down. I told them no we are leaving. The salesman asked us to wait while he got our keys, 20 min later he comes back and the finance manager magically found another 1,000 to finance, which over the term would cost 1,440. So we spent 2 hours there and they let us walk because they wouldn't give us $500 more on the trade and drop the price on the 31,000 vehicle by $500. And they have been hounding us every day even though we have told them we are buying somewhere else.
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December 2020 by Doug H.
I have not had very good experiences here. They are very expensive. They charged me $150 to do a diagnostic of my tailgate, it needed new hinges. At first I thought it was just a mistake but they said they had to do it, I pointed out that all it needed was new hinges. So it cost me $150 to have them tell me it would be $700 to fix the hinges. This is my 3rd overpriced or bad experience with them. They did warn me about this but not until I was there. We were new to town and looking for a dependable auto service shop, I don't mind paying a little more for quality work but this was ridiculous. Had I known before I would have went anywhere else. So I am hoping you see this and are ready to pay an extra $150 on top of your overpriced repair. I love cars and try to take very good care of my cars so avoiding a car dealer in my own town will be hard but I just cannot give them my business after these ridiculous prices.
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October 2020 by Maegan M.
I purchased my vehicle a year ago at this location. I was given so many free oil changes. I asked for them to pick up my vehicle for the oil change and deliver it back to me as I was told they could do that. When I asked for that they turned around and stated that was no longer and offer and was for a limited time. I was not able to make it for my free oil change so I went to LOF and they filled my tires up as one was low. The mechanic pointed out to me that I had a plug in my back tire that was on the sidewall of the wheel which is not to be done. If it is it is to get you from point A to point B to get it fixed. If I hit a bump hard enough or just right that plug will pop out and my tire will blow. I have been driving on it for a year and never knew about it. When I called them they had me send a picture of the plug. I sent it in and received a call today from an employee there stating that they "checked" the records on my vehicle and there was no record of a plug on the tire. I informed her they rotated my tires the last time I was in there so it was plenty visible. I told her I could prove to them I have not had any work done on my tires. I have never had a hole or popped a tire. She just kept repeating that they "checked" my vehicle records and there was no notes about a plug in my tire so I was on my own to fix it. I will not recommend this place to anyone. Horrible customer service.
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August 2020 by Kearstin N.
Do NOT purchase here! We have been in twice to have a tire fixed on the warranty and they keep giving us the run around. They give you all kinds of perks but then you can't redeem any of them. Stew Hansen May have always been busy but they always offered us a rental instead of having to wait hours when we have things to do. We are supposed to have a rental if we need things fixed but they make excuses as to why we can't use one. Aside from the fact that I'm driving around on a wobbly tire. We just bought in December and I'm already regretting it. Driving all of the way to Norwalk to have to turn back around without resolving. JUST DONT BUY HERE!