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June 2024 by Linda Waite
The pharmacists are AWESOME!!! We are visiting from Florida & needed 2 RX’s filled. They transferred both & got them to us next day! Walgreen in North Liberty ROCKS! Highly recommend!
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March 2024 by Jesse Bulman
Place an order to get it the same day. I paid extra for delivery; otherwise, I needed to wait another day and were leaving for a vacation the next day. They didn't deliver that day despite ordering before the 6 pm deadline (ordered around noon) advertised. My wife went to the store when it opened, but they didn't have it started. We returned to pick it up on way out of town as a last-ditch effort. They tried to charge me even though I had already paid online; they said they would refund the delivery and tip I left for the courier. I check credit card transactions, and it's more than what the receipt says on the bag. Their whole system doesn't communicate well or even come close to delivering on promises. I would hate to work there. I encourage all the pharmacists to walk out; they give you a poor platform to work from. You're better than their tech, and their tech is making you look like you don't know what you're doing and angering the customers
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July 2023 by Jennifer L
Do not use this pharmacy! Worst customer service and rudest staff especially Pharmacy. They literally do not care how sick you or your child are. Walgreens has gone done hill. I will be sure to let everyone know about my experience.
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July 2023 by Marissa Lewis
Pharmacy isn’t open on weekends
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July 2023 by Justin Arner
Nice store, good pharmacy.
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July 2023 by Amanda Brase
Ordered prints online which were supposed to be ready the next morning. Went to pick them up and order hadn't been completed because they didn’t have the paper for the two 8x10 prints I ordered (the majority of my order was 4x6s). I would have appreciated being notified instead of making the trip expecting to pick up the prints. They offered no solution either. Will not order prints through them again.
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July 2023 by John Thompson
Standard Walgreens, but the location gave us access to ice and other essentials for the fourth of July weekend on the lake. Our Airbnb was nearby.
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March 2023 by Mileah Miller
I usually don't have many issues when I go into the store, calling is another topic though. Today I called and spoke with Brittney on the phone and she was Very VERY nice and helpful. not rude once and openly answered my questions with a very happy and assisting tone! HIRE more people like Brittney!!!!!
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December 2022 by Paul Ragan
Quickly becoming the K-Mart of drugstores. Poor and slow service with a splash of apathy. Generally terrible. Amazon mail order and Hy-Vee are much better options.
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November 2022 by Joel Rhame
Awful, truly awful. This is the first 1 star review I have ever left for any business. The pharmacy is only open 10-6 on M-F, closed for staff lunch, and not open AT ALL on weekends. Remember, you might get there at 5 to wait in line and leave empty handed when they close at 6. Not a joke, not an exaggeration, worst customer experience imaginable.
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November 2022 by Jennifer Lusala
Do not use this pharmacy! Worst customer service and rudest staff especially Pharmacy. They literally do not care how sick you or your child are. Walgreens has gone done hill. I will be sure to let everyone know about my experience.
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October 2022 by Mikala Cicalo
Walgreens has honestly been going down hill. We have been unable to get our prescription meds when we need them. They don't have available staff to answer the phones & the times the pharmacy is open now does not allow us time to pick meds up with our work schedule. My doctor called in a med for me for pain control this past Friday. Today is Wednesday & my med is still not filled. We will be switching pharmacies.
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October 2022 by 99
Walk in the door can't find one employee anywhere, pharmacy is gated shut. 9:30 a.m. What's the point of this place? Won't be back.
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September 2022 by Mary M.
Pharmacy in North Liberty is awful. They never have things ready for days. Plus hours are sketchy. Never know when open. Went one day said they had no pharmacist so they closed.
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August 2022 by Stephanie Horn
You know what’s fun? Having a sick kid at home, getting a call that their strep test is positive, and heading to the pharmacy to pick up and get them started on the medicine that will make them feel better only to be in line and then have the team at Walgreens shut the window and refuse to give you said medicine because by the time they finish up with the person ahead of you it’s 6:03 PM and “we close at 6 on the dot.”Even after a fair amount of begging from a sad mom to take 30 seconds and hand over that bag of antibiotics sitting behind the counter with your 7 year old’s name on it. Nice.Do yourself a favor and avoid this pharmacy at all costs. And based on the number of other 1-star reviews on this place, our experience of rudeness and lack of customer focus or empathy is a common theme.
