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February 2024 by Brittany.Chris Brown
We came to Doug with an estimate we received and he gladly honored it. He went above and beyond with great costumer service from start to finish. Was upfront with us, answered all our questions. He had endless amount of patience with taking many breaks due to the focus on my children too. I highly recommend stopping in to see Doug if you need any Verizon support or assistance! I will doing all our future Verizon business with Doug and directing everyone to him!
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November 2023 by Julia Burrowbridge
Great experience overall! Doug was extremely helpful getting us all set up with new phones and changing our plan. He was very knowledgeable, friendly and straightforward about our options.
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November 2023 by Becky Napierala
Doug is friendly, Knowledgeable & professional! He makes visits to Verizon great!
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November 2023 by Hope Breitbach
Doug was so helpful and wonderful to work with.
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October 2023 by Candace Murray
The owner was extremely helpful in trying to find the best solution for a cell phone for my mother and keep my present bill resonable. Very knowledgeable
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September 2023 by Mike Webber
Outstanding service. Patient and extremely knowledgeable.
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July 2023 by Property Of
The people here took advantage of a disabled person. When I went in to talk to them about it they pretty much said he was out of luck and they would not do anything to fix it. The manager Doug was very rude. They charged him over $1000 for a new phone instead of using his insurance that he's been paying for. They also kept his old phone without giving him any credit for it and did not transfer his numbers and info over to his new phone. Doug said good luck trying to fight it and laughed. So disgusting to treat anyone this way, especially a disabled person. When I contacted Verizon they said they have a lot of problems with vectra people all the time but cant do anything to help. Maybe it's time to find a different service that values their customers.
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July 2023 by Scott Shaw
I dropped in to get a new phone and walked out smiling with everything I wanted. Ideal experience.
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July 2023 by Karen Marshall (Kkm)
He really tried to help us but sent us to a bigger store.
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May 2023 by Amber Bristol
If I could this place a zero star I would this place is the worse place to go to the employees like to mess up and not take responsibility for their mistakes they took our devices protection off but lied to us and said we had it we have been fighting with Verizon and the insurance people to have my husbands screen fixed for almost a week and finally said screw it and paid out of pocket for it even tho we was suppose to have insurance from day one even tho Lucas told us we did and Doug again but two corporate stores have told us we didn’t even customer service even said they canceled it without our permission will never send or go back to this store they are LAIRS AND CROOKS and take NO RESPONSIBILITY for the mess ups …
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May 2023 by Anisha Kamal
Great customer service. The person who helped us was great!
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April 2023 by martin diaz
Doug did an excellent job of explaining the product and I left there with a new phone and without having to battle the transfer problems of the past.
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March 2023 by Cescily Vance
Staff was friendly and helpful! Had a quick fix and was willing to be flexible with their schedule to assist me, so grateful! Also explained things in an easy to understand manner. Would come back if I had any further issues.
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December 2022 by Kay olthoff
Very pleasant salesperson. Did everything he could to help us. Had some problems but he was very kind and helpful.
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November 2022 by Aaron Dodds
My wife and I ended up getting new phones and Doug helped us both through the process. We went separately and both had great experiences. He was knowledgeable, pleasant to work with, and upfront and honest about everything. This has been my best experience purchasing a new phone. He’s a one man shop so if you happen to go at a time when there are a couple people ahead of you, you may have to wait a little bit. Just have that in mind and stop back another time if needed. Other than that, everything was great.
