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March 2024 by Becka Olson
Thank You for allowing us to use your building ? ? ? for our annual event of the memorial of the death of Jesus Christ as Jehovah's Witnesses
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March 2024 by Kathy Mostek
Internet went down yesterday (first time in 3.5 years, which is amazing in and of itself) and spoke with someone who was so polite and tried to help me troubleshoot. That didn’t work so they said a technician would be coming next day. Received a call back a few hours later with a different gentleman who was also so polite and tried to help me troubleshoot further and unfortunately that didn’t work. Received a phone call the next morning asking if 8:30 would work for a technician to come and they had it fixed within half an hour. Amazing customer service! I will always recommend South Slope to anyone!!
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March 2024 by Nickolas Woodford
Internet was out. Called after business hours and spoke with a gentleman named Victor. He was very polite, clear, and prompt with my troubles. He stated usually within one business day they would send an inspector out to address the issue. I figured I was without WiFi for the night but about 45 minutes later (7:45pm) I received a call from the inspector asking if my internet was working as he was outside and he FIXED IT. Less than an hour and after business hours. I’ll be recommending this company to everyone. Thank you!!
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February 2024 by Soni Harney
Exceptional service and experience
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January 2024 by Luke Manwiller
I've had these guys as my ISP for 2 years and not once have I had an outage. Highly recommend if you are able to get them.
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November 2023 by Jon and Deb
Our intranet service suddenly crashed yesterday afternoon. We spoke to South Slope support by phone and even though it was after hours, a technician arrived to our home and had it fixed within 30 minutes. South Slope continues to be reliable, dependable, and has great customer service!
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November 2023 by Bill Ender
We have South slope at our last house. We never paid attention at all, It just worked ?
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November 2023 by Tylor Hoyle
Great Service and very friendly. Highly Recommend
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October 2023 by Terry Schulte
Very poor service from what it used to be
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October 2023 by Leo M
Have had it for a little over a year now and very happy with the service. Switched over from Mediacom's "GB" service to one of Southslope's 'slower' packages. Southslope is so much faster and reliable. No lagging and much much lower ping. Honestly don't think I've been disconnected once this entire time. Work from home so depend on it. Mediacom got steadily worse with disconnections to the point they happened several times a day. Can't speak to customer service and technician visits because well we haven't had any issues and that's not a bad thing :).
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September 2023 by Summer Jagnow
Much better and more reliable internet than Mediacom.
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May 2023 by Sheila Arjes
Long time subscriber
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May 2023 by Todd McManus
Installer, Mr. Jewell was courteous, professional, and provided A LOT of helpful information.
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May 2023 by Sarah J Smith
Last week, I made the switch from Mediacom to South Slope. Customer service has been fantastic. They took the time to answer all my questions. Very friendly service.The installer came out with an apprentice. I opted to use my own Eero network, instead of South Slope's managed Wi-Fi service. The installer was having a heck of a time trying to get it installed. For anyone that has experience with Eero devices, it can be tricky to set up, across the board. Not only that, the poor guy kept getting blown up with phone calls from their main office and other installers with lots of questions. He clearly had a stressful day. (I've worked a high-stress job, I get it!) After trying his best attempts, he was stumped. Both guys spent a good two hours trying to troubleshoot everything they could think of. He suggested switching to their equipment and figuring out where to go from there. Possibly try contacting Amazon about the equipment and see what they say. They were both super nice guys. I certainly felt bad for the installer who was trying to juggle so much all at once. I can only assume he's a "go-to" guy with that many calls, asking technical questions.I got in contact with the main office and explained the situation. I asked if they could find and schedule a technician that is very knowledgeable about Eero devices. To my surprise, she found someone had a tech come by an hour later. I am not used to that kind of service when I had Mediacom!! I said "WAIT, what!? You're joking!?" ? To no surprise, this technician wasn't having the greatest luck either. He spent two hours troubleshooting everything he could, like the last two guys. The second tech said he never had issues this difficult with an Eero before. Finally, in one last random ditch attempt to try to get the Eero to connect... He got it. Of all things? It was my smart watch. My freaking smart watch!! ? My watch was blocking the Bluetooth signal the Eero needed to connect to the app!! He disconnected my watch and boom - problem solved. Who in the world would have ever guessed that would be the issue!?Thank you South Slope for your dedication to your new customer! ?
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May 2023 by Viktor Soloviov
I attempted to become a customer and scheduled with Amanda an installation for Tuesday. However, upon receiving the contract, I noticed several misspellings. I tried to contact the company to correct these errors but encountered technical difficulties to speak with anyone. On the day of the scheduled installation, I discovered that the main office was experiencing technical issues. Amanda informed me that because I had not completed the necessary paperwork promptly, the installation was not scheduled. Furthermore, my encounters with her left me feeling uncomfortable, and her manner of communicating with a prospective client is vastly different from the good customer service standards, compelling me to explore alternative service providers.
