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October 2024 by Ron H. Varner
Small bank and it shows
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November 2023 by Olivia Brown
Much better service than other midwest one branches I’ve been to
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May 2021 by Guac Doodle
Very impersonal service. Let the virus change their entire culture and make their banking unrecognizable. Messed up several wire transfers nearly putting my family in legal trouble multiple times. Tried to trick me into getting an ARM for my home when the rates were at historical lows. Not on your side. Not in your corner. Many better options.
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February 2021 by Caylene B.
This is by far my favorite branch of my bank! I came on a Saturday to take care of multiple things, I got right in, they let me come in the building to make it easier, I was the only client there. Sam, the manager is super personal and helpful, she took care of my issues with ease...now I can enjoy the rest of my weekend. Thanks Sam!
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March 2020 by T C
Cutting off in-branch service because of the virus scare makes banking impersonal enough, so at least saying something like "hello" or "how may I help you" to customers who are forced to use the drive-thru would be a nice touch.