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8AM - 4:30PM
980 N Front St, North Liberty
Internet Service Providers
“I went to Next Generation Wireless in North Liberty to discuss phone upgrade options and Alex assisted me upgrading my plan and helped me get a new I phone 13. The phone is amazing but it does not float !! With that said, yes I lost it in the Coralville reservoir 2 days later. I called the North Liberty store and they had my old phone re activated in less than an hour and I filed an insurance claim at 8:00 Friday night and had a replacement phone in my hands Monday evening. I could not have asked for any better service. Thanks again! Dave”
“Jack A., you are amazing. I was in the store just now in as little as 4-5 minutes. Life changing after he reset my voice text system after countless visits at other T-Mobile locations!
Many Thanks!
Rhonda”
“Great staff here, I forgot her name but the manager on duty and the female tm working were extremely helpful. Got my new phone upgraded and Inopted to try the Wi-Fi block as well after her review of it.2/2 on good experiences at this location.”
“A much better store than it was a year ago. Now it's ok. My wife and I were able to walk in and be greeted. We looked at phones (though it's limited to Apple, Google and Samsung products on display) and talked to a real person who was able to guide us through the options and prices. We were then able to purchase a phone, set it up, transfer the data and walk out the door with it. With the exception of looking at phones those are all things we were not able to do a year ago (2023).”
“We always use the Boyrum location and have always had a great experience. Yet again, an excellent experience with Amanda today!!All of the staff is super friendly and helpful!! Thank you, Amanda!!”
“I'mON has provided an excellent experience, from sales, installation and customer service! After years with the same internet/cable TV/phone provider and increasing fees, we decided we needed to look elsewhere. But truthfully, the fear of new technology had us paralyzed! Until Brian knocked on our door. He went above and beyond to help us transition to I'mOn! We couldn't have done it without him and Customer Service! Excellent!”
“Nelson is the most patient most reserved sales associate I’ve dealt with. He does not bombard you or get pushy. He listens to what you are saying and only acknowledges the things you want without trying to sell you everything in the store. And I know he’s good because I didn’t want to spend money but I DECIDED to spend money ?. Job well done! The store also has a great environmental with great staff. It’s a place you don’t mind waiting for help. Simply amazing!”
“i have a had a terrible experience with verizon in the few months i have had them, but i had a problem, brought it to this store and harold took care of it going above and beyone. awesome employee right there”
9:00 AM - 7:00 PM
288 S Linn St, Iowa City
Internet Service Providers
“My experience with Mediacom was great. Never had an issue in a year of service. The last customer service I spoke with was amazing. I hope everyone with have such an experience.”
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“Internet went down yesterday (first time in 3.5 years, which is amazing in and of itself) and spoke with someone who was so polite and tried to help me troubleshoot. That didn’t work so they said a technician would be coming next day. Received a call back a few hours later with a different gentleman who was also so polite and tried to help me troubleshoot further and unfortunately that didn’t work. Received a phone call the next morning asking if 8:30 would work for a technician to come and they had it fixed within half an hour. Amazing customer service! I will always recommend South Slope to anyone!!”