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October 2023 by Karen Van Moordenaar
pleasant sales team person. but overall the person doing the actual sale not interested. i understand the whole game of car buying, but this sort of tactic was tiresome. purchased a vehicle elsewhere, no hassle.
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October 2023 by Lacey Cornick
I had a great experience buying my new van with Alex and the rest of the team at Gregg Young in Newton. They were helpful, accommodating!
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October 2023 by Matthew Bass
Awesome company to deal with. I was gonna get a vehicle in my hometown and didn't get treated very good so drove two hours to check out a Awesome vehicle. Couldn't thank keegan the finance guy more for really helping me get it down to a price I could afford. Also charles the sales man he was really cool also. Just a awesome company and I'll definitely be doing more business and telling all my friends and family to go here
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October 2023 by Haley Neal
I stopped in to look at a potential trade in. I looked at a new vehicle and they "appraised" mine. I currently have a 2016 vehicle that had had no issues. Within 2 weeks of getting it back, I have had my AC stop working, my very new brakes start squeaking, my engine rattles when I shut the car off, and my check engine light is now on. I went from nothing wrong with it to 4 different issues all within 2 weeks of them having it in their posession. When I called to address this, they told me that it was because my vehicle was "old". I understand that things happen but to go from nothing to everything wrong in 13 days doesn't seem like a coincidence to me. I will never ever go there again for any reason.
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September 2023 by josh D
Front desk lady was really nice and made things easy and fast. One thing I did have an issue with, is that they rotated my tires but they didn’t adjust the PSI of the front and backs. So my front tires were over inflated and my rears were under inflated.
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September 2023 by Alicia Pettyjohn
Made an appointment to go see a vehicle for Saturday August 26th at 8 a.m. talked to salesman regarding this on Thursday. I live an hour away, got there right in time and actually before. Salesman was late and vehicle was nowhere to be found. They had moved it to Marshalltown! Obviously a lack of communication and consideration!
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August 2023 by shehab a.
John from the front door so was rude and disrespectful wasted like 15 minutes of my time
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August 2023 by Grace Nichols
We unfortunately had a horrible experience when looking at a used vehicle here. The salesman tried to hide thousands of dollars worth of hail damage by parking the vehicle in the sun for our test drive. Before driving 45 minutes to the dealership, we asked if there were any known issues and the salesman said no. I’ve never had a dealership not disclose hail damage to someone inquiring about a vehicle. It was clearly obvious that it had significant hail damage, which the salesman tried to feign ignorance. Then, a manager came out and said it was only $600 in damage according to their insurance adjuster. When I stated that I used to work in insurance and am familiar with hail damage estimates, they then tried to drop the vehicle price by $2,000 and said insurance/finance company will have no problem with a vehicle with significant hail damage. Unlike them, I’m not a liar and would not lie to our insurance and finance companies. I was really taken aback by how quickly and heartlessly the salesman was trying to hide/not disclose significant hail damage. I would highly suggest avoiding this dealership for used vehicles. They are highly untrustworthy. Also, they pulled our credit FOUR times for the credit application. I have never had a car place pull it more than once, let alone four times. Yuck, they truly live up to the used car salesman stereotype. Unfortunate that they try to take advantage of honest, hardworking people for a quick sale. I’m honestly still baffled at how ruthlessly these men were trying to sell us a huge financial liability without even a second thought. I have no clue how they sleep at night and I hope they realize how they are hurting people, their customers. Please, I would recommend avoiding these men who don’t care about human beings’ well being, they just want your money. Shame on you all who work at this dealership!!
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July 2023 by Brandy Burgart
Only putting four stars because we didn't find a car we wanted in our price range. Nolan came out to great us and was very nice.
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June 2023 by David Tychsen
Working with Gregg Young was a great experience. Vanessa made this purchase great. Smooth process and great staff. I highly recommend them when purchasing your next vehcile!!
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May 2023 by Hannah O'Polka
Daniel Ahumada was prompt, thorough, and helpful in the process of replacing our totaled van. He was able to work with our needs & budget to find the best fit. We appreciate it and highly recommend Gregg Young!
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May 2023 by Renee Burnes
Brian was very helpful when we were buying our vehicle. He made the process very easy and did not waste our time. We would definitely buy from him again. Thanks Brian!
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May 2023 by Ted VanDrimmelen
There seems to be a communication problem in the service department. Over the last few months there has been a turnover of service writers. This has lead to information I gave to one of them not being communicated to the tech or even not getting on the service order. The last service I had was to replace my touch screen. This was done in a timely manner. What up set me was when I picked up my truck my seat was completely readjusted. There is no way this should have been done because the service didn't require a test drive.
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May 2023 by Josh Van wyk
Amazing service and great people thank you Brian for all the help and for selling us an amazing vehicle!!
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March 2023 by billie tipton
Our salesman Brian was awesome. He helped us through every step of the process! Highly recommend the whole sales, staff and team at Greg Young
