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February 2024 by Michael Kelsey
It's a shame
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February 2024 by Al and Aly
I was in the worst spot I could’ve been. I was over 100 miles from home, my check engine light starts flashing…now what else can go wrong!? I called many Chrysler/Ram dealerships to get my Ram fixed and they’re all busy at least a week out. I was able to get my Ram towed to Gregg Young Chrysler Ram. They had it in, problem diagnosed, part ordered and fixed in just a couple days. Fast service, good work, and ready to go in no time.
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February 2024 by Nathan Fiorentin
Great sales manager and salesperson. They all did a good job they worked there butt off to get me in a vehicle
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February 2024 by april roush
Excellent service highly recommended took care of everything
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January 2024 by Timothy Harris
The staff was more than accommodating and understood the desires for our purchase. Sticking with the customer service driven environment, the staff kept working with us to make the deal come together and in turn sell us the vehicle that we wanted.Very impressed with the professionalism and their ability to understand the needs of the customer..
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January 2024 by TODD Dahlgren
Fantastic. Great customer service. Collin, Brady and Tyson provided wonderful customer service. We'll tell all our friends about Gregg Young!
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January 2024 by Jessica Lopez
Worse experience ever gave Luke number to my car warranty place and he was calling wrong number for several days if he even called at all also instead of continuing to update me on things I had to hunt him down I will never go back to this place again and wouldn't recommend it to anyone.
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January 2024 by MICHAEL STESSMAN
Found the process to be open, great communication, and no pressure buying a car is never fun but this team was great to work with!!
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January 2024 by BJ Katz
Gregg Young Auto is the bomb dot com! Easiest/smoothest purchase ever. And they’re shipping the car down to me in AZ!!
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January 2024 by Linda Cummings
I took my vehicle in for an oil change, tire rotation, and to check on the status of a check engine light that had been on a couple weeks. I got a call from the service department indicating my 6th cylinder was probably bad and I needed a new gasket and spark plugs--the bill would be $1400 plus. Initially I said yes (I was in shock), but then contacted a good friend and long time mechanic. I took the car to him. The diagnostic info had been cleared, but he kept the car a couple days and found nothing appeared to be misfiring. While he couldn't guarantee it, he suggested he add a bottle of fuel injector into my gas tank, drive the car down to a half tank, then fill it up again with the same gas. The car never did run poorly and has been running great since. My friend also said a cylinder problem at my low mileage is rare. His bill was $88 plus tax. Gregg Young charged me $175 (hourly rate) for a 10 minute diagnostic, and their labor estimate for the work was 3 hours at $175 (so in essence I paid $280 for an oil change). The labor guide book, per my friend, was 2.3 hours for the work proposed. I assume the diagnostic was inflated as well. So not only are their rates at the VERY top, they seem to have a policy of rounding up. I may or may not eventually need the work done, but it would seem it makes much more sense to try what my friend did first, instead of suggesting work that is totally speculative. I will never be returning and feel I was taken advantage of.
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January 2024 by Doug Hodges
Everyone was courteous and helpful.
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January 2024 by Waleed Alobaedi
I took my 21 dodge challenger there with shifter problems the car had no battery issues they call me saying the battery was bad and needs new one cost $450 to start diagnose the car I just don’t get it why a lot of dealership they do that to people so I won’t recommend deal with that dealership because they not honest with customer
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January 2024 by Marissa Chambers
Customer service was great and they were amazing at answering any and all questions we had.
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January 2024 by Jennifer
Great awesome service!!!
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January 2024 by Meggan Schlabach
The people at Gregg Young in Newton, IA has been the best dealership I have ever worked with.
