Walgreens receives mixed reviews from customers. Many appreciate the friendly staff, such as the helpful lady in the photo department and the young man in cosmetics, who provide great service and recommendations. Pharmacists, including Terri, are noted for their welcoming demeanor and expertise. However, long wait times for prescriptions are a common complaint, with some customers frustrated by the inefficiency in line management. There are also issues with communication regarding changed hours, leading to confusion for customers. Despite these challenges, some employees, like Miss Julissa, have been praised for their quick service and kindness, highlighting that there are still dedicated team members at this location.