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December 2023 by Lisa Depies
Megan was great at helping me set up a new account over the phone. She made the process incredibly easy to do.
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September 2023 by Lisa Plett
They were a great bank when I started out with them I’m currently banking with them but closing out my account. My banking information keeps getting stolen. I just recently got a new card a couple weeks ago and I went to use my card to go food shopping come to find out when I went to pay my card was declined. When I went to look at my account I was negative do to 2 out of state transactions I didn’t make.
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March 2023 by Fss Inc
no one answers the phone. at all.
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September 2021 by Ella Madden
Family credit union is a great place to go.Everyone is very helpful and always have a smile on there faces.
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June 2021 by Mark Uecker
My family recently moved to Muscatine and we needed to find a lender for a mortgage. Family Credit Union was GREAT to work with. As a first time home buyer I had a ton of questions. They never got frustrated no matter how d*** the question was and everything on their end could not have gone smoother. We are so happy that we used them for our mortgage!
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February 2021 by Curtis Hahn
They are charge you 25 dollars to have the account and 15 when you close it. So I guess you lose money when you bank with them.
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June 2019 by Brady Alderin
I can't say enough amazing things about the staff here. If you're looking for a bank that will treat you like family then you have to try out this bank. Always knowledgeable and willing to help in any way they possibly can. I have had many experience's with loans and credit cards with Cindy, and she is absolutely amazing. Yashira is also an amazing person to work with in the loan department. I am extremely happy I have moved my banking, from another credit union in Muscatine, to Family Credit Union in Muscatine.
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February 2018 by Tammy Frank
I have enjoyed working with TFCU. They care about their members and about providing great customer service.
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June 2017 by Barb Yerington
They have always been very nice and accommodating.
