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December 2023 by Tiffany Dunagan
I absolutely NEVER write negative business reviews, but this place has definitely earned zero stars from our family. First visit I thought yes he’s a straight shooter and the prices are the lowest you can probably find. Our second visit however was awful. He is condescending and rude, not in a “straight shooter” way, but in a demeaning and unprofessional manner. We had to leave our dog for the day to be neutered and I had my husband come with me to pick up and he acted completely different. After my own experience and reading other reviews, I genuinely believe he only behaves in this way towards women. Go here at your own discretion but I would advise shopping around for a more professional veterinarian that has more care for animals and for humans/women.
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October 2023 by Alissa Fastenau
We started going to this vet when our dogs annual shots and check up were reaching $400 and he has nothing wrong with him. He is perfectly healthy. So when we got our new puppy I tried this vet on a friends recommendation. She has brought all her pets here for years.I never leave reviews but I would like to address the several comments I have seen on here. If you do not like blunt to the point people this is not the place for you. That being said this is exactly what we want. If you need someone to worry about how you will feel to what they say then this is not the place for you. He is intelligent and straightforward and will say what’s in your pets best interest. Maybe it’s my exposer to healthcare. He is a dr that not only knows his stuff he has the life experience to go with it. He will not entertain the google vet graduate you may think you are. You can see compassion and passion for his job in his actions and demeanor towards your pet. My oldest dog is extremely timid and fearful. He has nipped at the other vet multiple times. I have absolutely no fear switching vets. It’s more than obvious he will meet my dog where he is and do what’s best for him. I look forward to coming here as long as he chooses to practice. For those that take offense to this review your not the ones I wrote it for. It’s for people like me who ran as fast as I could to him and would see this and say hey that’s my kind of person.
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August 2023 by Amanda Sutherland-Sage
Quick and to the point. Our family couldn't be happier! Will be our family vet from here on! Would definitely recommend if you like straight shooters! Thanks again!
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August 2023 by Andrew Krepsky
Honest truth about your pet. Very caring, and they take the time to ensure you and your pet are happy.
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July 2023 by Tammy Stotts
If you care about your animal do NOT come here. We had been bringing our teddy bear (shih-tzu/bichon) here for years because he is cheap. I so regret that. He was always extremely condescending and rude. We brought her in at 15 yrs 9 months to be euthanized. An already heart-breaking situation was made so much worse. He has no compassion or heart. He was not able to start her iv. She was screaming and so he made his assistant/wife come in and hold her down, all the while yelling at me to stay away from her face. She had only a few teeth, weighed 15 lbs and was not thrashing or a threat. You and your pet deserve more dignity and respect. I pray no one else has to experience what we went through.
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June 2023 by Candi Courter
They care about your pet. Honest and straightforward. Reasonably priced.
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April 2023 by Mary C
We’ve taken our pets here for their healthcare for over 30 years and they provide wonderful care. Our pets love going there. Doc is very conscious about what pets need to stay healthy. It is the best veterinary service in mid Iowa. We live in Urbandale & feel it is worth the trip to have a vet who loves animals caring for our dog.
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March 2023 by Dallas Terrill
He mumbles and then gets angry when you can't understand him. He was explaining something to me and I walked towards the door because I thought he motioned to it. I guess he didn't because then he started whining that I was leaving in the middle of the condescending lesson he was giving me. I stopped and said sorry and that i missheard him but he refused to continue. I drove quite a distance to get here and have him clean my dog's teeth but he wouldn't because they weren't bad enough? I could keep going, but I'm exhausted. His life must be pretty miserable for him to think he needs to treat people this way. I felt so bad for the receptionist.
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March 2023 by Shane Murphy
We heard very good things about this vet and looked forward to our visit. Soon after arriving we found out why it is less expensive than other local places. Very unprofessional vet, condescending, and rude. Not worth the drive out of the Des Moines area
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December 2021 by Paul Farrell
I have taken my pets Here for over 10 years and feel the advice is sound and reasonably priced sometimes not what you want to hear but the truth hurts sometimes
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August 2021 by Jessica Thompson
I drive from Des Moines to see this vet. He is absolutely amazing. Straight shooter, very knowledgeable. I know his prices are fair. He charged me $100 less to tell me what another vet told me about my cat. Ultimately he helped cure my cat unknowingly by changing his diet ( because he was fat) and now my cat has a healthy tail that he gets to keep. The best in the business.
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May 2021 by Bob Kirby
I can always count on getting a lot of knowledge about caring for my dog. I feel their prices are fair. Many times other vet services are overpriced. I will continue to take my dog to When Farm.
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May 2021 by Perry Ghee
If you want to learn how larger, corporate vets just flat out lie to you to separate you from your money, go see Dr. Raiser. If Bluntness makes you uncomfortable, then by all means go waste your money in Des Moines.
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April 2021 by Jessica Olmstead
I've been taking my own pets there for years and family pets for decades before that. We live in Runnells and as long as he has open hours I will always make the trip to them. He is an amazing vet and he'll let you know how it is. I never expect a sugar coating but a very down to earth visit with them each time we go. We have two toddlers so I fully expect a lecture coming up on our fur babies weights but that's all on me as a pet owner. If I ever have issues with the dogs he always checks them over thoroughly even if I feel like I'm being a bit of a nut...all in all if you want a fluffy, upselling vet go somewhere else cause they will certainly tell you how it is and what steps need to be taken to fix it! Highly recommend.
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October 2020 by Grandmas Girl
So I took my dog there and he checked her urine (there had been blood) he said urine was fine she was having heat cycle..... I took her home to get over even though she had been fixed years ago and told him it didn't make sense....... couple weeks later my happy girl died :(He's not friendly in any way and considering outcome worst decision I think I made was to take her there
