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“Very easy to talk to and professional. Never a moment of feeling doubt or uncertainty. Your team goes above and beyond to make sure that the customers needs are taken care of to there satisfaction.”
“I came to NICCU from another bank last year. My previous bank had staff that was very rude and non-caring to me. When I walked in to NICCU I felt very welcome and special. They listened to my concerns and set me up right away with a checking and savings accounts. I have never regretted moving my accounts. Each time I go there I feel like a special customer and any questions I have had the staff was more than helpful to answer my questions. I also like the fact that NICCU has 2 locations to go to. I have recently moved out of town but I am staying with NICCU. I am not a rich person but I am treated like I am one. Keep up the good work!”
“I have banked with Cent since I was a child. Even when I lived in other states, I always kept my accounts at Cent. They are fair and take care of their members. Best bank in North Iowa.Their loan rates are great and they are easy to work with.”
“I always love when Jordan is working!! He is my favorite teller and does so well at his job. He’s very personable, patient and kind! Definitely deserves a raise and a shoutout. You guys have a gem working with you in Jordan. ?”
“I get treated the same no matter if its a teller or the VP of lending. I feel at home with everyone there. I walk in and I am greeted by my first name each time. Jessica, in drive thru, is a great representation of this home town feel. If I could bottle up her enthusiasm, and sell it, I would never go broke.”
“They can have all my money. The manager Sheryl is such a sweet lady she help me with all my questions about how to compound my interest and push fund to the next quarter. I will use this bank for my whole life... thanks Sheryl ?”
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“I'm new to the area and this wasn't the first bank I went to and let me tell you both of the Courtneys in this location were nothing short of amazing superb customer service and professionalism. I wish the other business of Mason City could model these two young ladies poise and professionalism.”