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October 2024 by Jennifer K. McIntyre
Charlie helped us locate items for our next project.
This guy is incredible. Charlie was thorough and kind. He stayed at our side answering questions and helping us choose the right items.
Excellent customer service skills with such a friendly attitude...Thank you Charlie!
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September 2024 by Punkass Matteo
I love the store, and have shopped there often however I do not like the rude Customer Service Rep/Supervisor name Kristine. I went to return something and the moment I approached the counter I got an attitude. She looked at my return and said with major attitude "So what is wrong with this?". I told her it doesn't work and I'm not burning $50 of my money on something that doesn't work. Her attitude towards me became even worse after this.
As I was done shopping and checking out about 30 minutes later there were two guys in line ahead of me and she was called over by the cashier for a pricing discrepancy. She was super sweet, flirting and laughing with the men and then shot me the stink eye. I'm a female and I'm tired of insecure women letting their insecurities show instead of doing their job without prejudice. She needs to brush up on those CSR skills and see a therapist.
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August 2024 by Heather Neilsen
Biggest joke ever! Premium price! Asked if help was needed loading Roofing supplies (lots of heavy items). Yes was definitely the answer. Of course had to lump ourselves while employees sit in air conditioning and others driving the forklifts around or just plain old standing around. Crazy!!
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July 2024 by Travis Lawell
Always clean and well stocked
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July 2024 by Lou Lou Lou
There's nothing wrong with this Menards but I gave it three stars because of the 11% rebate scam. What a joke. It's not even a rebate because you have to spend the money in the store again because it's store credit. That is, if your rebate actually shows up, which twice now mine hasn't.
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June 2024 by Joe Talbot
Can’t use cash anymore lost a Coustmer
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June 2024 by Ronald Swanson
I was looking to buy a clearance power bank and I also needed a few other items as well that I needed help finding I asked the closest associate I could find and Greg from electrical personally found every item I had on the list taking me to Brady to help me find, a specific type of heater he gave it 100% even though we could not find The item, Would recommend to a friend. Love them Menards rebates!
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March 2024 by John Nicksic
People that work at the store are some of the dumbest people alive. I drove over three hours to pick up some aluminum deck railings on Rays list. they were supposed to have eight railings in stock that was listed under a specific brand name and SKU number. I called the store before I left my house to ensure that they did, in fact, have the specific item I was looking for. When I got to the store, the items turned out to be a different product, although it looked very similar in the low quality pictures they post on Rays list online. Actual product in the picture was a different product with a different name and different SKU number. When I asked if they would adjust the price of ONE of the three railings that I ended up picking up, they said there was nothing they could do. So, even though they mislabeled an item on their website, they were too lazy and unintelligible, to make it right. So, I drove 3 hours back home. Menards as a brand really doesn’t have a clue what they’re doing.
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December 2023 by Tyler Lyons
Trey has got to be one of the nicest employees I've ever met. He checked my items out for me the other day while having a friendly conversation. He was really nice about everything and told me where I could go buy bolts and screws. He said he really loves working here and couldn't imagine himself working anywhere else! What an awesome guy!
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December 2023 by Biljana
Nice,polite and helpful workers. Big clean store with a lot of great products.
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December 2023 by Edward Kobliska
Farming, Electical, appliances too! Savings that always come right back to you! Save big money, YOU SAVE BIG MONEY $$$$$$$$$ when you shop Menards!
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November 2023 by Gregory Floyd
Truly a one stop shop.
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November 2023 by Jacklyn
I don't care for the lack of service or attitude from a employee in a dept that should have knowledgeable people in it. Also he didn't order some of the items that he said he did so couldnt start the job without spending additional money for more expensive items on hand. Otherwise great store!
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October 2023 by Lori Laposky
Found what I needed which was a novel experience truly.
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October 2023 by Terri Gross
The store was clean and the associates were very friendly.