Kohl's is a welcoming and organized retail store that offers a wide variety of merchandise at affordable prices. Customers appreciate the helpfulness of the staff, with many reviews highlighting employees who go above and beyond to assist shoppers. The store is clean and spacious, making it easy to find what one is looking for. Customers enjoy the benefits of sales, discounts, and Kohl's Cash rewards, which help save money on purchases. The customer service is generally excellent, with cashiers often described as friendly and efficient. However, there have been mixed experiences with the customer service in the returns department, where some customers felt less valued. Overall, Kohl's provides a positive shopping experience both in-store and online, emphasizing community involvement and a culture of inclusion.
Love our Kohl's! Great discounts and a good variety of merchandise. Everyone is friendly and very helpful when needed! Returns are simple. Do miss the price check areas that they removed! Love shopping there!
July 2024
Couldn't find cheaper non name brand Capri leggings.
June 2024
Ari at register was GREAT, so helpful & courteous. Dani, from the back able to find what I was looking for- thank you!! Both these gals deserve a “shout out” for their helpfulness & going above & beyond for me. Both should be recognized as valued employees.
