Battery Stores in Mason City, IA

“Tina was amazing. i walked in to have my phone port cleaned, was expecting a long wait, and was pleasantly surprised to be welcomed in to the store by Tina, the manager. She told me that there was one person ahead of me and that she would get to me asap. When it was my turn, Tina could tell that I was not comfortable standing and offered me her chair. Her kindness touched me. Other customers were coming in. Tina acknowledged each person with a kind word and managed to get to each and everyone, by multitasking and making sure that each customer was satisfied. Tina fixed my phone in moments and I ended up adding batteries and light bulbs to my order. The prices were fantastic and Tina was the best!”

“They price match. They loan out tools. They run check engine light diagnosis. The staff can change wiper blades, head/tail lights, turn signals for customers in the parking lot. Most of the staff is really knowledgeable and more than willing to chat with you about possible issues and solutions. Most of them.”

“I was looking for a dealer only hub bolt that GM discontinued. Both local dealerships didn't have it. O'Reilly's on Federal said dealer only as did Tom Hovelands Napa and Advanced auto. As a last resort I tried O'Reilly's on 4th St. Across from the fairgrounds. There's was listed as dealer only. The associate cross referenced a Dorman number but it wasn't correct. Then he says hold on and broke out a digital caliper. Within a couple minutes he had an exact match that supposedly didn't exist. Amazing service and knowledge. No one else in Mason City had a clue. Now we don't have to postpone a trip to Mayo for my better half. Thank you O'Reilly's on 4th !”