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August 2024 by Carrie Taylor
I've only had my storage unit a month now
but I am very pleased with the security and
the prompt communication when an issue
occurs. Definitely recommend Mason City
Storage Units on 6th St!
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August 2024 by Melissa “Mel” Hungerford
Great place
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July 2024 by Greg Heitland
Very prompt and helpful
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July 2024 by Glenn Johansen
Bianca was very friendly and helpful so made it very easy to do. Thank you very much!
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June 2024 by John Squartino
Facility has 24hr camera recording and key pad gate access. I feel very safe with storing my belongings here. From what I found, their rates were the best in town.
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May 2024 by Katie Keel
Great customer service, thanks Bianca!
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April 2024 by Ms. Holder (SarahJane)
I use to rate this place higher but now I'm being told I can't access my stuff after 8pm. If the only time I can't get a ride is at 10pm or midnight or 5am your saying too bad you can't get to ur belongings?
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April 2024 by Bonnie Nelson
Nice people to work with. Reasonable in their prices. Saved about $70.00.
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April 2024 by Liam Butler
Within a 3 months, my unit suffered two break-ins, with little regard from management despite police involvement. The property was a hotbed for unauthorized occupants, with security practically nonexistent due to the gate being left open all the time. Instead of addressing these alarming issues, management had the right to raise rents to cover basic camera coverage and an email saying no one enter after 8. When attempting to leave, I was met with the discovery of a rampant rodent infestation, resulting in the loss of more of my belonging including all of my 2yos furniture and toys. Despite Bianca's friendliness, the undeniable truth is that this place is a breeding ground for thieves and negligence. Follow the advice given to me by the police “don’t store your things here go somewhere else.
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March 2024 by Laurie Bascom
Polite and clean
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March 2024 by terry perry
Bianca Provided such Kind, Polite and courteous customer service I really enjoyed speaking with her. Whenever I needed to make changes to my services. Thank you so much, Bianca Eksteen
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March 2024 by Jerry Skadburg
Bianca was professional, courteous, and knowledgeable. It was a pleasure to talk to somebody who knew the business.
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October 2023 by Gary Mills
Bianca Eksteen at Mason City Storage Units was terrific! She helped me with all my questions and assisted with the opening my account and with the end when I no longer needed it. Great to do business with.Gary M
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September 2023 by Nick Query
Great secure place to have a storage unit
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September 2023 by Jason Jung
Good people to rent a unit from.
