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March 2024 by Cezz Monster
Everything was good until the so called manager who mind you is very condescending and sarcastic follows me to the machine I am at after I scanned my access tag. He starts loudly saying oh I can’t let you workout because you have a overdue payment. Mind you I’ve been a member for more than a year and have never missed a payment and there’s never been a problem with my direct deposit. He than asks me can you pay that with a very snarky attitude. I’m say yes I don’t know what’s wrong or what’s happening I’ve never had a problem. He’s like so can you pay that I just said yes to you so I’m like it ridiculous that you have have to grab me at my machine and point your finger at me like I’m your kid to being me here and charge me. Not to mention he isn’t like this with any of the Caucasian folks that come in to work out. I’ve seen him be that way with Hispanic members were he is less polite. This experience was by far the most unpleasant and unkind. Needless to say I will be canceling my membership
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March 2024 by Connie Losee
Try our Marshalltown location. Our representative Gage is always smiling and sending good vibes. Made us feel welcomed from day 1.
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January 2024 by Ryan Stubbs
Clean, the staff there are very helpful and friendly, and the equipment was up to par
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December 2023 by Cye X. Baccam
Clean and staff friendly. The manager Gage is ?fantastic
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December 2023 by Jeremy Bristow
Staff is the greatest!
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December 2023 by 3-60BOY Music
Nice clean place
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December 2023 by Hubert Cumberdale
This planet fitness has a very laid back welcoming atmosphere. The Manager and all staff are always kind, knowledgeable and attentive to all needs. The facility is always maintained and very clean. Not sure what more you could ask from a gym. Thanks for a great experience!
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October 2023 by Caela Price
When I was using the membership it was worth the price, but if you want to cancel, be sure you do it at least a week before you're going to get charged otherwise they'll charge you for an entire nother month.
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October 2023 by Chris Pluemer
Great staff! Highly recommended.
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September 2023 by This Chica
Avoid this gym. They charged my account over 400$ which has caused some huge problems. I’ve been fighting to get my money back. I don’t know how a 10$ membership can cost over 400$.
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June 2023 by Lexi Tobias
Great price, lots of treadmills/ ellipticals / and bikes which is great. My husband and I both love the hydrobeds as well. Our only complaint is the hours. I understand staffing shortages , really I do. The whole appeal to PF is the 24/5 hours. We work second shift and would always come in after work and do a quick work out. However, we have not been able to do that in months.Hopefully this issue gets resolved soon.
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June 2023 by Nathan Parham
Very nice gym I drive a truck for living so I can't wait by there to burn some time. Very clean. The people that work there are very nice. Very helpful. I would highly recommend it
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April 2023 by Chay S
The staff is very friendly and polite. Took a tour the other day and got to try the hydro massage. I joined the same day. Went back today for my 1st workout at this gym and felt very comfortable versus my previous gym. For the price and benefits this gym is worth it. Look forward to continuing my weight loss and getting healthy journey at this gym.
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March 2023 by Louis Jerome
It's a nice gym. Not over crowded with lots of equipment. Plenty of friendly staff if you have a question
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January 2023 by Jeremy Miller
So here's the score your gym has broken equipment. I understand a week or 2 but both cable machines have been broken for 3 months now. Will change review when the equipment gets repaired. But the amount of time this has gone by without repair is unacceptable for those that pay a due for working equipment. This is dated 1/11/2023Update 1/17/2023 both machines are now fixed.