Jensen Ford in Marshalltown, IA, has built a strong reputation over more than 55 years for providing excellent automotive service and a positive experience for Central Iowa Ford fans. The dealership is known for its friendly, dedicated staff who are committed to helping customers regardless of their financial situation. Many customers highlight the great customer service, noting how staff members go above and beyond to accommodate their needs, whether purchasing a vehicle or seeking repairs. The sales team is praised for making the process easy, stress-free, and respectful, with no pressure or haggling involved. Customers also appreciate the dealership’s extensive service offerings, including maintenance, brakes, tires, and an onsite collision center. Repeat buyers value the consistency and quality of service they receive, with some purchasing multiple vehicles over the years. The staff’s helpfulness is frequently mentioned, with employees sharing valuable information, keeping customers updated, and assisting with rental cars during repairs. Overall, Jensen Ford’s team is seen as professional, friendly, and attentive, making it a trusted choice for vehicle purchases and service in the community. The dealership’s long-standing presence and positive customer experiences reflect its commitment to quality and community involvement.
Joe Hobson (dealership owner) was awesome and super helpful getting the truck ordered and with all of the wanted options. Delivery was also a great experience. A+
September 2024
Wonderful experience,worked very hard to accommodate me and my needs. I recommend anyone who needs a vehicle no matter what your financial situation they will help you.
September 2024
Extremely pleased with Jensen Ford! Great customer service! We've been bringing our vehicles in for service, brakes, & tires for that last 100,000 miles. Thanks for all the great work!
