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October 2024 by Troy Lepien
Baxter Cycle is the best motorcycle shop I have ever visited. The salesperson is exceptional. They want to pair you with the right bike. They are very knowledgeable and you can feel how much they love motorcycles and how they want you to love the motorcycle that you buy. This is a motorcycle shop for riders and I highly recommend visiting Marc and the other staff. if you have the opportunity.
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September 2024 by Kloie White
Super cool hidden gem!! Friendly and welcoming
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September 2024 by Fred Reynolds
Really cool old-school motorcycle shop!
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September 2024 by Robert Small
The best Triumph and Royal Enfield dealership in the Midwest. They have a wide array of Royal Enfield accessories,along with aftermarket accessories in stock. Great prices on new bikes and accessories. I had a good experience buying my bike there.
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August 2024 by Rebecca Fiengo
We came for the Demo Test Ride Day. The staff was so friendly, amazingly accommodating, welcoming. The event was well organized, showrooms unbelievably merchandised (I’ve been in retail for 30 years). They are an amazing establishment/business. Don’t hesitate to stop by.
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July 2024 by Tom Augustsson
I had an issue with my order, but the customer service team resolved it quickly and professionally. Great service overall!
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June 2024 by Ken Adkins
Baxter has the most complete selection of parts & the best customer service of all the British pasts suppliers.
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June 2024 by Shamiq Aftab
One of the best dealerships in the Mid-West region for Royal Enfield! I would like to mention a special name: Mark! Such an enthusiast! The whole experience with Mark starting from test drive to buying a RE Interceptor 650 has been great!
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June 2024 by Ezbon
Great prices, fast shipping.
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June 2024 by Kyle Yoder
I wish I could give Baxter Cycle 10 stars! I’ve had my new Royal Enfield Meteor 350 for a week now and I absolutely adore it! I found myself peer pressured into getting a bike but all my friends ride Japanese motorcycles. Being a British car enthusiast, I wanted my bike to have as much character as the Jaguar XK I enjoy driving on the weekends. I found the perfect first bike here at Baxter and they even had the color I wanted! If you’re looking to buy from a passionate group of people, look no further! Thank you Jeremy and team! I’ll be back for the Shotgun 650 next year!
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May 2024 by Sam Lanka
Lots of expertise, easy to work with; these guys are real riding enthusiasts! Great prices on bikes, too! Thanks to Mark for a great buying experience!
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May 2024 by Tony Ballard
Customer service was great. Order accessories and shipped really quickly. Would definitely recommend.
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April 2024 by Robert H
Baxter Cycle provides attentive service and quality customer care. I bought my first new motorcycle (Triumph Speedmaster) there and they made the process truly pleasant. I am so glad I found them after my local Triumph dealer gave me a bad experience. So worth the extra drive to deal with people who are passionate about getting you on the motorcycle you want.
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April 2024 by Terry Christensen
For anyone who remembers the pure fun and enjoyment of riding a motorcycle as a kid, I would strongly suggest you visit the fine folks at Baxter Cycle in Marne.
My brother and I are "60-something" lifelong motorcycle riders.
We have purchased 20 motorcycles between the two of us since age 14.
Yes, we mostly rode and enjoyed Harley's over the years.
As of last fall, my brother hadn't owned a bike for several years and I went my first full summer without a bike in over 40 years.
In October, we decided maybe it's time to look at bikes again. My goal was something different than HD. I found a Triumph online at Baxter's so we made the 2+ hour drive to Marne. From the people answering the phones, to the sales, parts and service people, everyone was friendly and genuinely happy to see us - as if we were long-time customers!
After a test ride, along with some excellent insight from Fuzzy Biker, I purchased the Triumph. The transaction with Jeremy was straight forward and to the point. The plan was for me to come back that weekend and pick up my new ride.
This is the best part of the day, after driving the Triumph I also test drove the Royal Enfield 350 Meteor. Upon my return, my brother could see my ear-to-ear grin - this 350 took me back to my youth. At this time, my brother had not renewed his motorcycle driver's license so he didn't drive the 350. It was obvious, my test drive of the 350 peaked my brother's interest, so much so, he worked a deal with Jeremy on the phone for the 350 - without even a test drive. We left Marne with 2 motorcycles!
Fast forward to March, my brother is excited to see online the Royal Enfield 650 Super Meteor that was a "Baxter Custom". Again, he worked a fair deal with Jeremy on the phone so went back to Marne.
When we arrived, the Royal Enfield rep was at Baxter's, with many driving the new Shotgun, including Fuzzy Biker. During the excitement of people test driving the Shotgun, the enthusiasm caught up with me; I test drove the Super Meteor, Celestial model. We drove away with my brother's new bike. During the trip home, it was now me thinking about my options. I reached out to Mark and Jeremy the next day; within 24 hours we worked a trade for my new ride.
The people at Baxter's LOVE motorcycles, they are knowledgeable, engaging and willing to answer any question you have - with absolutely no pressure to buy.
This approach is rare in today's retail world. Need a bike or not, take some time to visit Baxter Cycle in wonderful Marne, Iowa...WAHOO!
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April 2024 by David Abkemeier
I had been to some other RE dealerships prior to making the trek from northeast IA to Marne and can’t be more happy that I did and bought my Himalayan from them. The fact that there’s this awesome place in the middle of nowhere to go to buy some of the coolest motorcycles from some of the nicest people who genuinely just want everyone to be happy will unexpectedly make this a special part of my new bike. Thanks, Mark, Jeremy and everyone else there that make Baxter Cycles a diamond in the rough. Made me realize how little true customer care is left out there.
