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“Fantastic service! Lee and Mark were very helpful! I live out of state and bought something off the internet from someone; I was able to work with the team to make it an easy experience for the seller to drop off the items and leave. Experience was also easy on myself, trusting the team to pack and ship the items for me. Package arrived in awesome shape, packed EXTREMELY well and with utmost care. Fantastic experience, would highly recommend.”
“I have sent several fragile, big and unusual sized items over the last few months and had them packed at the UPS store. They all arrived to the destination all over the United States with no problems. The people working there are friendly and I am glad I chose them to mail my items. I would highly recommend using them.”
“The lady explained very carefully and kindly.
Everything was completed smoothly
The environment is very clean and bright
There are computer equipment and large output devices
There are also stationery supplies
great place
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“These people were very good to me, very knowledgeable, helpful, and quick with their help in setting up my new computer. I couldn’t be happier with them. They did a great job for me. Beyond that the staff were very personable. It felt like I was dealing with friends, not store clerks. Thank you, Staples.”
“Lee- THANK YOU. Your store deserves more 5 star reviews because of your problem-solving abilities and your true customer care.Situation: $300 "honey wagon" (43 gallon poop tote on wheels for camping) needed to be returned. First, note that it was sent by free shipping from Amazon via FedEx. EVERY carrier we went to said it exceeds the formula of dimensions plus weight to be able to do a normal, fee-free return. It would have cost me OVER FOUR-HUNDRED DOLLARS to return it because it exceeded standard shipping for USPS, UPS, and Fed-Ex, yet it was delivered by standard shipping by Fed-Ex. Figure that one out. Since the box was unopened, Lee at Pak-Mail suggested we do a return-to-sender, which in his opinion was about a 50% chance of rejection, based on its size, but NO COST to me to do it or have it get rejected (and if rejected, sent back to my house). I went for it and it WORKED and I got refunded by Amazon!! THANK YOU LEE!!!!!”
12 - 5PM 9 - 11AM
99 E Willman St, Hiawatha
Shipping Centers
“Lisa was so helpful today, during our call. She suggested something I hadn’t thought of and helped solve my problem. The kindness of others truly meant so much to me today. And also, to have someone answer the phone at a post office-this does not happen in Colorado!”
“Beth was so much help. Very kind, couldn't have made it any easy. Treated me with respect. This gal is a wonderful asset for your company. Good help is hard to come by, treasurer good employees!”
“I received two Christmas cards from my dad in Branson MO. It somehow got to me without a zip code and the city was spelled Cedor Raprda. If that doesn't blow your mind he didn't even put the state. But my mail man showed up like always. Thank you for all the hard work this year. Hats off to the' southwest side postal workers.”
“I came in and there were 7 people ahead of me. I was at the counter in 4 minutes. The guys working did a great job and they were working very efficiently. Thanks for an easy and quick drop off. Also thank you to all the people in line for having your stuff together and ready to go!”
“A business patron of a PO Box for years and a regular at this post office. The postal customer service reps have been very helpful over the years with my many deliveries. When I’m traveling extensively never have an issue with mail being held then delivered upon return. I’ve been treated friendly and kindly.In the past have had a box elsewhere in CR. The experience was very different there.I recommend trying this office. It’s been a great experience for me. Hopefully you, as well ☺️”
“Wasn’t able to find the direct phone number. Automated system was NOT helpful. UPS mail stations unable to help. Drove to this distribution location. Staff super helpful. 5⭐️. Though, forgot to get the direct number. Problem was averted. Package received. Appreciate your help ?”
“I like that this PO opens earlier than most. I’ve not experienced anything horrible here at all. Always been at least two employees up front when I have come in. Earlier in day with fewer customers there is the one employee which is fine.”
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Shipping Centers
“I have had 100% great service from our post office in Marion, Iowa! I appreciate all the employees and everytime I have called about something they have taken care of it quickly and were so polite on the phone. Thanks go to each and every one of you...I appreciate you all and your services.”