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November 2023 by Rae Ann Manternach
I was very happy with my experience at the Volkswagen location. Our sales rep Nae was a pleasure to work with and our finance manager Alex went above and beyond to get us a great rate on our vehicle.I had an issue with my vehicle a couple of times shortly after the purchase. The service department was quick to resolve the problem and was very nice to work with.This location by far is my favorite McGrath dealership!
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October 2023 by Jay Feller
Great service staff and the technicians are very friendly. I alway appreciate the welcome feeling when ever I’m there. Cody one of the technicians even went on a post repair test drive with me to explain the updated steering column module and what they did to fix the manufacture discrepancy’s. Much appreciated for having been well informed about my vehicle and the status of the back ordered parts. Mike the service advisor was my advisor and would recommend him to anyone
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October 2023 by Chloe Golter
Mike in the service department knows how to ensure the job gets done right. I had a sudden error on my car and they were able to squeeze it in for service and had it repaired the same day! The guys were all so friendly and Mike was sure to communicate the progress of my vehicle with me. Would definitely recommend to friends and family!
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October 2023 by adrienne c
Had a great experience at Marion VW! I took my car in for service recently and was taken care of by Riley. He was super helpful, making sure that my concerns were heard and addressed. Riley was also very friendly and made the entire process painless. I could tell that he genuinely cares about his customers which I truly appreciate!
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October 2023 by Andrew Santiago
The staff is very friendly and helpful. That is a big improvement from when I first started bringing my car in March 2022. I have more confidence in their ability to do a quality job and communicate effectively.Only improvement I would say is that the SW update that I was supposed to get installed took too long to download to the USB, which could have been done before my car was brought in, and I will have to bring it in another time.
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September 2023 by Lee R.
Terrible place to purchase a vehicle. Sales representatives was rude. Especially the big bald headed guy with WWE tattoos. Fella thinks he's big and tough and bigger than King Kong. They didn't even try to work out a option that would better suit me. That was over a year and a half ago. I regret purchasing my truck from them . The derogatory words that was written behind my bumper was absolutely rude. For the price I was financed for and all the hidden issues with the truck . I was ripped off 100% . Stay away from this place . I made a big financial mistake purchasing a vehicle from this particular location.
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September 2023 by Nate Micatka
I probably had my best car shopping experience yet here. I worked with Cole, Kattie, and Dane; they are the team you want! Cole was extremely transparent and helpful. The vehicle I wanted wasn't on their lot, so mid-afternoon they had an employee go get the vehicle for me to look at that evening. Everyone was helpful, respectful, friendly, and easy to work with. Cole and Kattie helped me with numbers almost entirely over email, which made going to the dealer much easier. I highly recommend working with the team here to find your next vehicle. Dane made the finance steps easy and quick. I STRONGLY recommend McGrath over all the competitors (such as Billion) in the metro area. McGrath offered me almost $5,000 more for my trade-in than the others. No comparison - shop McGrath!
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September 2023 by kevin cole
We were very impressed with the customer service at McGrath! Before our visit, we received friendly and energetic texts and e-mails. When we arrived at the showroom, Abby was very friendly and introduced us to Kattie who was also very helpful and friendly. They were able to answer any of our questions. Both Abby and Kattie worked with us to find us a vehicle.
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September 2023 by Nathan Robinson
I recently had a few car issues that needed to be addressed. Mike and his team immediately scheduled me for service and fixed the issues. They're a great group; very knowledgeable, prompt, and easy to work with. Above and beyond my expectations.
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September 2023 by Carrie Blackford
The staff are highly experienced, polite, and prompt. Our needs are always met and all questions are answered thoroughly, in terms that are easy to understand. 10/10 would recommend family and friends to get their vehicles through McGrath!
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August 2023 by Jeremy Seifert
Had a great experience buying with McGrath, we were looking for something specific, and Abbie helped us bring half a dozen cars in from other lots for us to look at, worked with us on times to meet and even staying late one night to talk with us. Even after we bought our car, Abbie called us a few times to make sure all was good and we were totally satisfied. The car we bought was exactly as advertised and we love it, no regrets, 2 months later. I've had one prior experience buying from a McGrath dealer many years back, and that went very well, but this was even better. Definitely give them a shot in your car buying process.
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July 2023 by Ashlei G.
Recently bought a car from here, first of they will try and distract you on a test drive so you don't hear noises that might be coming from the vehicle. They will include gap insurance in your monthly bill from the git go and then tell you that's your payment and after that tell you about gap and make it seem like your payment doesn't go up by much when your payment is actually $40 cheaper. Told us one this we drove 2 hours to get here to fix the bumper scratches their employees also slap dealer plates on vehicles and drive them hard break them and then sell it to you. They will tell you when buying the car "if any issues let us know" and then when you drive 2 hours to get here they say "yeah we can take a look it, but you will pay for it" This dealership is a JOKE stay away!!!!
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July 2023 by Maureen McDonald-Hins
These young gentlemen were awesome, courteous, on top of the situation and my masked emotions! Above and beyond! Got the work done quickly and sent me on my way back to North Dakota! Thank you!
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July 2023 by Jody Petersen
I first spoke with Kaleb over the phone and then through emails as I was located in Davenport, before finally meeting in person after several days. I can not give him and the team at the Marion store enough praise. He went above and beyond to help us into a new vehicle when we really thought nothing would work out!! Thank you so much Kaleb!! A shout out to Kattie and Kendal (sp.?) as well!
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June 2023 by Billing Gourley
Alex Strom was our salesman and he worked his butt off to find us a vehicle that we would love and would be in our target payment range. We are extremely satisfied with our experience and impressed by the level of dedication he displayed. We can’t thank you enough!