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November 2023 by Jon Tremble
Had battery changed the Pos terminal was loose after I left. Found out they didn't use terminal shim .had to buy one at advance às they didn't have any. Need a lot better training
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October 2023 by Larry Kovarik
The Marion Auto Zone staff was incredibly helpful in diagnosis of our bad alternator. We thought it was a battery, but after testing they verified it was in deed the alternator. Super helpful and very courteous even though we did not purchase anything from them. I will make sure if we need anything for auto parts that we start here first.
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August 2023 by Jen
Seems like a lot of people have had good experiences . I have yet to have that let alone get helped I got there probably a couple hours after they opened, hoping it wouldn’t be so busy which it wasn’t but helping a customer was none of their concern. there were two people in the back talking, phones ringing off the hook not a single person concerned with answering it, then I heard one of the employees say don’t worry about them. Assuming they were talking about the customer that was waiting for assistance shortly after hearing that I decided to go to advance auto.
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July 2023 by Karen Martino
My key fob to my car finally died. I brought it into AutoZone and Josh did an awesome job replacing the battery. It sounds like it might’ve been an easy situation. However, my key fob was really old and stuck together. Also, the screw would not come out. So Josh pried it open as much as he could and just slid the battery out and put a new one in. Thank you so much Josh for the awesome customer service.
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May 2023 by Isaac Pledge
I don't know where I would be without AutoZone they've been like the emergency room with Band-Aids for my vehicles for the last 30 years at least and it was always there helping me get the right parts reasonable prices and always Dependable if I need to go in and have questions to ask about anything. No problem with loan or tools. And they're always friendly and keep a smile on their face thank you AutoZone you are outstanding
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April 2023 by The Hunter
Very kind people and very friendly as well was able to get great service
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April 2023 by Christopher Lee
Friendly staff and manager. Went out of way to help me obtain a battery
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March 2023 by Ruth Dunlevy
As soon as you walk in they help you out. That's why I go there instead of big box stores!
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January 2023 by Alex Moran (SpartanWolfwood)
Helpful staff, got anything I'd need for basic repairs.
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January 2023 by Diane Anderson
Awesome that they were open on Christmas Eve to assist with car issues.
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November 2022 by ReFuuzD Prophet
Some other stuff pretty well can help others could use a touch up decent prices and have loaner tools to use if you need
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October 2022 by Peter Pan
I understand this is a business but people in this establishment should be put ahead of phone calls. It's very irritating to watch employess put people on hold while they answer a call. I dont dislike Auto Zone but ANY of their competitors will treat you with much more manners. Just saying.
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August 2022 by Shawn Feathers (None)
The delivery driver keyed my car over 3 weeks ago. The manager there argued with me and try to protect him. I was only there a few minutes and the driver was the only one that came and left while I was there and he parked right beside me. I showed the damage to the manager and the Marion police. I also contacted corporate online but they don’t do anything! Be careful! I don’t want to see your car damaged simply because you want to buy at their store! The scratches are pretty deep and I paid certified auto detailing to try and buff it but they couldn’t!
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May 2022 by Robert Rozinek
Great job and Very friendly. Brian did a great job installing the new battery. I would recommend your store in Marion for anyone who needed a part.
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April 2022 by Fra0nk George
Marion store is great. Friendly helpful staff.
