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August 2023 by Bug Bradford-Smith
I bought a Carburetor and it came rusted and full of dirt, manager stated well it sets in a Warehouse and they can get that way.Almost 300 dollars for a rusted dirty part. I will never buy from this store again
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May 2023 by Amanda Flattery
The manager took care of me personally. Excellent service. Didn’t feel pressured to buy and easy installation. Will be returning.
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March 2023 by Robert Kennedy
In and out quick just like I like
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March 2023 by Dan Cunningham
I waited 15 minutes and watched 4 employees talking in the back room while one guy was taking calls and checking people out. He yelled for help and was ignored. Over priced only use for emergencies. Suggest rock auto.
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December 2022 by Zach Jones
Great people selling quality parts at an affordable price. This day and age, you cant beat that.
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October 2022 by Allen Chilcote
People know their jobs very well.
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September 2022 by Rich Brown
I went into store for some parts at closing time and Glen the assistant manager went to work for me and I was very impressed! I drove from ames to knoxville to pick up a truck for work and to find half of the lights didn't work! I found two relays melted down in panel. The computer showed the store had them but none on the shelf. Glen proceeded to search every box thinking so.eone put them in wrong spot and sure enough he found what I needed. My experience from other stores at quitting time is "nope we don't have them"But not Glen! And I would like to thank him again! What a asset to a company he is! Alot of people could learn from him how to give good customer service! He saved the day and a wasted long trip by putting a little extra effort in his job!
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August 2022 by Kurt Schultz
I have been using this store since they came to Knoxville, they have been great till today. I have just needed a few things and have a discount through my company. Aaron a parts cashier which I have talked to many times wouldn’t honor my discount as normal. I told him I would just stop off at the Pella O’Reilly’s Friday in stead.Matt the manager in Pella, and his staff have been willing to go out of his way to help the hard working American industry workers. I wish all green shirts were equally the same, alas they are not.Pella O’Reilly is the place to shop if you want to be treated fairly & respectfully.
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July 2022 by Randy Garner
Abbie rocks!! Helped me immensely! Ought a Cadillac battery and helped me I stall it!! Thanks Abbie ?
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June 2022 by Joanna Hilton
Fast friendly service. Goes above and beyond and makes sure you leave with the correct part.
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June 2022 by Linda Hattan
Needed a part while on vacation in IA. Good service
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March 2022 by Gary Potter
Fairly decent and well stocked automotive parts store ! It does seem that some of their parts are a little over priced when compared to Walmart ! The one major plus is their automotive bulbs aren't locked up behind glass ( yeah ? )
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December 2021 by Joel Jacobs
DJ. Is best. Great service
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November 2021 by Tracy Staton
I like this store. They usually have plenty of help to quickly get me my part and back out the door to finish my project
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November 2021 by Dan Church
Great store and service every time I'm in there. Very helpful staff and Knowledgeable.
