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October 2024 by Eric Peebler
Everyone from the gal at the front desk, to a gentleman who is either the owner or a caring mgr, and the tech, were just perfect. ?
They had me back on the road in a flash, and I was most impressed by their willingness to help. I'll look to do business here again. 100% recommend Plaza Tire!
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October 2024 by Brent Dobbins
Great service, friendly staff. Got my vehicle right in and completed the tasks that were asked.
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October 2024 by Ben Sparrow
Plaza Tire has done great work for me this year. It took a little longer this time but they were still very professional and I would recommend them again.
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October 2024 by Dawn Peterson
Quick appointment, service completed quickly, will be back
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October 2024 by Rainbow Falls
Very open communication, friendly customer service, excellent prices. I recommend :)
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October 2024 by Karen Knight
I have always had great service,and very courteous employees.
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October 2024 by dick steele
Rude people
Left oil/grease on steering wheel and on my keyring!
Oil change does not include checking windshield liquid or antifreeze!!!!
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October 2024 by Rose Boehmer (Amateur artist)
We broke down at night, in Keokuk, 4 hours away from home. We were in a desperate situation. The staff and mechanic were polite and professional. They got our vehicle in the bay in the morning and we were back on the road the same day. We are very grateful.
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September 2024 by MDD
Fast service, but ended up costing $100 more than quoted. When I questioned the $150 over, they took off $50.
Would go there again, but only if I had to.
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September 2024 by Marie Leslie
Took a little longer than expected.
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August 2024 by Wayne Marple
They always give me very good, friendly service. Highly recommend!
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August 2024 by Mike Wallis
Great service
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August 2024 by Nicole Shacklett
Very polite. They have great communication about your vehicle.
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April 2024 by Evan Blann
Review has changed. One of my rear tires was not tightened correctly when they changed it and I drove it for months that way. Mechanic told me it was about to come off. Not to mention my Pony emblem on my Mustang was knocked off during the changing process and nobody knew about it until i drove back and asked them if they'd seen it. Nothing against the folks running the desk, but I will not be back here.
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March 2024 by Jenny Johnson
I went here faithfully when it was To Haas. It used to run like a Swiss clock. Things have gone downhill since. I once waited six hours for an oil change that didn’t happen. I asked if it was safe to wait to fix a tie rod that needed replaced and was told it was fine to wait but it turns out that’s not safe, so I got it fixed right away. During another oil change, an oil leak was found but couldn’t be worked on for a week because ‘the guy who does those’ wasn’t available. The day of my appointment I waited for four and a half hours for the parts to come in because they hadn’t ordered them until a couple hours before my appointment. There’s no communication about how long something will take and it always takes twice as long as I anticipated it would. Because they didn’t have the parts, my car wasn’t fixed that day. We rescheduled and I had to wait another week to get in. In the mean time, my engine began to overheat. I took it to a friend who’s a retired mechanic and he said that oil was ‘everywhere’ in the engine and the radiator has begun to leak. The oil showed up to the top of the dip stick. My car is now ruined and I’m having to buy a new one. The initial $500 fix estimate is now approx $2,500. I was also given a different type of oil this time than usual as the mechanic at the desk asked if I usually got that kind and I assumed he was looking at my history. I only found out it was different when the oil change was way more expensive than anticipated. There’s a lack of quality control and consistency and communication. There’s also an assumption that you’re able to drop the car off or wait with it all day. I don’t know much about cars so I can’t prove that it wasn’t safe to drive with the oil leak but after the misinformation about the tie rod, I do wonder if I’d gone somewhere else if my car would still be operational.
