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May 2023 by Armond Walker
Was a good experience been with h and r block since 2008, but I think it's time to get a personal tax person.
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February 2023 by country_boy_2481
Brenda and the rest of the staff are great
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April 2022 by Jacqueline Value
My tax lady is amazing and always cares about my questions and has answers
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March 2022 by Tyler Land
My agent was polite, efficient, and personable. If there was anything I didn't understand she explained it plainly, and showed me what she was doing at those exact moments.
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March 2022 by Jacob Layton
Look no further for a friendly and knowledgeable staff. They are here and able to get you through the process of filing your taxes.
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March 2022 by Kimber Tinder
I had a appointment scheduled for today with H&R block in keokuk. I contacted the local office around a hr before appointment to confirm if my tax preparer was in. I specifically stated my tax preparers name and reconfirmed she was in. I even repeated "oh good so she made it in with the bad weather and all good" I was also told by the lady who answered the phone that they had been calling me to confirm I was still coming. So upon arrival a completely different story was told ???. A lady named Brenda Herr, EA, AFSP stated Ms. Freeman "was not in. And that I must have called the corporate number and was given wrong information. ??? So I say "so your passing the buck?" She only nodded her head. ??? So I state "do you have someone free who can do taxes now?" She states that she has a appointment coming up... She then states her feelings..... Of she thinks I'm upset.... ???? I stated "nothing about me is mad, however, you feel some type of way as you stated." I asked for her name and card to leave this experience. She can tell I'm thinking "you don't have to lie Brenda!" She then states "I said I could do your taxes after whoever was there she looked at." "I stated no you did not!" And let her know Ms. Freeman always handled her customer with care and that we would never have this type of engagement..... I stated "I will be happy to not speak with her again." She stated after her many unprofessional statements "she would be happy with that." Since she has no problem lying she had to know I was going to share the experience exactly for what it was! Ended up having a really good experience with Hewitt Jackson!! Thank God for Good people! ??
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February 2022 by delbert haage
They work with me very well with schudling an appointment because I had to wait on taxes forms fr0m the bank When I did ca;; to make the appoinment they got me in the same day Brenda gave me advice for 2021 taxes last year and she was right on the money.
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February 2022 by Larry Mccane
H and R Block has been really good to me and the ladies that have helped me have been a big help.
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February 2022 by Kristi Deverger
The staff was very helpful and got me the full refund that I deserve. What more is there to say?
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January 2022 by felicia prunty
I honestly feel really welcomed,every year. I'm not the best at neatly keeping my important papers but they still smile and let me get bettered organized while we get started .lol . And I absolutely advise every one I run into about this company and how appreciated I am of the emerald advance every year to help with Christmas and slow seasonal work hours..
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October 2021 by Ghoti Hook
Tax expert made it easy
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August 2021 by La Carrera Garage
Thanks for your patience!
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April 2021 by Larry Kite
Good polite knowledgeable service
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March 2021 by Barbara Ringstrom
I feel that the price for doing my taxes is extremely high, my appointment was extremely easy to calculate.
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February 2021 by Tia Jensen
Will never again go to h and r block to file taxes cost way to much i can do it online by myself tried gettung the refund advance seems like they dont approve anyone who really needs the money. Joke fr.