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March 2024 by Mikey Trotter
Just spoke on the phone with Danielle, worst customer service I have experience. Right away upon answering I received a lot of attitude, as if she had not a care in the world about the call. Cutting me off mid sentence to correct me and try telling me there is nothing she could do (without finishing explaining our issue), and telling me that she does not know what I am talking about, giving me an ABSURD amount of attitude and refusing to let me speak, is completely unacceptable, and quite honestly pathetic. If this is how you are going to treat people over the phone, find a new career — preferably one with no customer interactions.
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December 2023 by Brandon
It's a post office. Provides postal things. Wayyy cheaper than UPS or FedEx. Kind service at this location.
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September 2023 by Daniel Brown
Online store hours state closes at 5pm. Arrived at 4:50pm but the store hours on the door states closes at 4:30pm. Very inconvenient.
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July 2023 by Yveline Johnson
Shannon was helpful, courteous, fast and efficient. Was able to apply for a passport in a jiffy.
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May 2023 by Adam Minear
It's always a great visit. The ladies there have gotten to know who I am and they always have my mail in hand so I can just do a fast walk thru right back out thevm door and on my merry way. Thanks for being so nice every time I stop in.
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March 2023 by Jennifer Goodman
Far and above the lowest service post office I've lived near in the last 20 years. Perhaps, they should have an automated package shipping station like those that have been available in most post offices for the last 10 years. If not, please don't lock your door a few minutes before close. And, please don't offer porch pick up, fail to pick up the package and then send me a confirmation that my package was picked up. And, when I weigh the package, calculate postage on your website, and put the appropriate number of stamps and drop off at a drop box (most people work when you are open), please don't return it stating that it's $0.02 short on postage. The worst. By a lot.
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December 2022 by Grant Goodenow
Very kind helpful staff. Thanks!
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November 2022 by Ryan Hasty
I've been using this post office for years, and they offer fast friendly service. I've never had a problem or lost package.
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July 2022 by emily
Went one day, friendly people (so we thought...) Told us the person we needed was off but to stop in the next day. Stopped in the next day to be told its appointment only and booked out 2 weeks.
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April 2022 by Nabin Chhetri
These people are really awesome! They’re helpful & with great hospitality!
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February 2022 by Megan Cowman
Very kind and helpful staff! Always quick to answer any questions and is always a speedy process.
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November 2021 by william lofquist
Hey, these people make my day. Always smiling, they recognize when you walk into the office,, very friendly and they go out of there way to help. Thank you for your services
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April 2021 by Jenny Reese
We constantly have our mail/packages delivered to other neighbors, sometimes not even on the same street. Today, they supposedly delivered a package at 12:42. Sure isn’t on our porch where they said it would be, or anywhere else around the house/mailbox. Getting so frustrated, as I have complained multiple times.I would like to resolve it, but they are only open for 2 hours on a Saturday, and they are closed by the time I get off work during the week. By the time the package was “delivered,” the office was already closed, with no voicemail set up on their phone.I am so frustrated. It does not take much to read the address on the package.
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December 2020 by DougMichele Hanson
Just dropped off two packages. Two people working behind the counter. Both employees were chatting/laughing with a customer talking about her boyfriend. One of the employees waved me forward. She processed my packages while still interacting with the customer of the other employee, said "$9.90", slid the receipt towards me and said "tracking number and survey. Have a good day" without even bothering to l look at me. Basic function accomplished but lousy customer service from "Emily". I almost asked if I was inconveniencing her with my business. Very disappointed.
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December 2020 by Kelsey Hopson
I talk to a woman, Shannon on the phone about missing mail, that the carrier had LOST. And instead of helping me understand what was going on, she was SO RUDE! to talk to a customer like that I was shocked. Should never have a employer talk to customers like that when they deal with people everyday. GET NICER PEOPLE
