“Petals & Moss is so lucky to be under the ownership and creative direction of Shawntel Noel, self-taught plant enthusiast! The shop has a fresh new vision and I am excited to see how P&M grows under her leadership. I also have a feeling I will be acquiring more plants, pots, etc.!!!”
“Purchased a mower.Additional part on back order. Called to let me know part was in. Arrived to pick up part. Deb had put a note on the part stating I was overcharged $10 on my initial purchase!! Customer Service plus!! Yes I knew I was overcharged but they brought it to my attention before I mentioned it!! Deb, Ace is lucky to have you!! Many thanks!!”
“Received excellent help from the staff and when looking for some specific tools. Customer service is outstanding, and the store is beautifully set up and organized.”
“Even in the winter, this is well worth a visit. There is a huge variety of houseplants, including some neat ones I've never seen. They also had a big selection of poinsettia, Christmas cactus, Amaryllis, and other festive plants.In addition to plants, they have a lot of gift items, including decor, food mixes, and much more.I will definitely be back in spring, if not before!”
“Randy in the door section was very helpful, knowledgeable and patient as we bounced between different ideas! Quality and price are both important but customer service is what will bring us back!”
8:00 AM - 8:00 PM
Des Moines“amazing place to both work and shop,great prices great selection,lovable pets and kids carts for them to help,plus they sharpen and maintain tools and equipment (lawnmower, chainsaw s,etc )big selection of rental tools at a great price,locksmith company,and usually popcorn”
“Great customer service! Order 5 ton of garden mix soil to be delivered and while it was weather delayed from the supplier, the staff was great with communication and apologies every day until it arrived. They offered an alternative but we decided to wait it out. They brought the material within an hour of calling - the soil mix was a BEAUTIFUL blend and perfect for our needs!!! Highly recommend!!!”
“I went to look at house plants and pots. I found so many options and price points to choose from! I certainly could have spent SO much more money! One od these days, I will be back to do that!”
“Earlier today our garbage disposal broke. My husband and I came in and a older gentlemen helped us and with his advise saved me about an hours worth of work. I wish I got his name but he did say he was a plumber. He's honestly the goat and should get a pay raise!”
“Ray B was very knowledgeable and helped me be creative to complete my project. He is the type of person you want to work at an improvement store. He has helped me and shared info on projects. Thank you Ray!!!! This is the one ;)”
6AM - 9PM
10850 Plum Dr, Urbandale“I can usually find what I need, and the staff is always helpful and willing to admit they just don't understand what I'm trying to do (I have really weird ideas sometimes).”
“We’ve had a lot of issues with the Home Depot Credit card since we got it last year. Citibank seems to have very little idea of what they are doing, which unfortunately reflects poorly on Home Depot. Brandon at the customer service desk went above and beyond to help us get everything sorted out even though it took several calls and about an hour of time. He was patient and made sure we had everything we needed before we left. Brandon needs a raise ?”
“My wife and I were at Home Depot on Friday the 29th . We had come to get some paint so we went to the paint department and Christina was very helpful and we both told her she was doing a great job.”
6AM - 9PM
3700 University Ave, West Des Moines“Needed some rough cuts done on a piece of plywood. I've been used to being disappointed by my service but not this time. Walter, absolutely knocked it out of the park. Was precise and helpful. Could not recommend this Home Depot enough.”
“Just here for my gold star. My name is Nick. However I will add that there was an employee near the lighting section that was pushing a cart somewhere northbound and he went out of his way to check on me and offer help.”
6AM - 9PM
3700 University Ave, West Des Moines“Needed some rough cuts done on a piece of plywood. I've been used to being disappointed by my service but not this time. Walter, absolutely knocked it out of the park. Was precise and helpful. Could not recommend this Home Depot enough.”
“I was just at the garden center and had the most helpful young boys. They went above and beyond and I want them to be recognized. It is hard to find good help these days and someday I would love if these boys worked at my company.”
“I am so thankful to the manager Adam and the employees at this store - I teach elementary music and they helped me with a bucket drumming project for school. They were so kind and helpful, I had a great experience!”
“Excellent service and stands by their plants! Had 2 wormwoods die a month after I bought them and they explained that it was probably due to all the rain we got lately, they warrantied them both and provided me with excellent info on how to maintain them. Would highly recommend them to anyone looking to support local small businesses!”