βHad to get my car key fob programmed. The guy at Ace Hardware was pretty friendly and gave me a great deal to program two key fobs; there was no waitβhe went right to it.β
βi always love going their ,they used to have real cheap tools butt now they carrie good quilty tools .the icon ix comperable to snap on with a way smaller price tagβ
βAce IS the place. Seriously - the folks here help you find exactly what you need. So much knowledge and experience - great service. My go-to hardware store for DIT fix-itβs and chores I do t want to do like having screens replaced. 5 stars!β
7:30AM - 8PM
2151 SE 11th St, Grimes
Hardware Stores
βGreat experience today. Took my puppy. The manager was warm and welcoming. The manager went above and beyond. She was wonderful at customer service and my puppy. My puppy loves the store but got too excited. The staff was very helpful. Again the manager was amazing. She is a great person.β
βThis store is my favorite Harbor Freight location mainly because of it's location and inside item arrangement. But mostly, it's my favorite because of the friendly and helpful service provided by the pretty cashier of color, whose name I do not know. She is just a ray of sunshine to customers. She is a very valuable asset to the store and company.β
βThis is a great place to buy tools. The people there are very knowledgeable about tools. Very helpful.
There was one time I had an issue with a rewards gift card not working and the lady did not help with it. But all the other times I've gone there they've been very helpful. Always helped me find what I needed. The tools they have are great quality too. I like the selection they have. And I like the website they have to be able to look at the inventory they have online if I'm looking for a tool and want to save time trying to find it before I drive there. Good tools. Good service. Great selection. Helpful staff.
And they have good deals also.β
βFriendly service every time you walk in the store. The small engine repair shop really sets this place apart. Wouldn't take my snowblower or lawnmower anywhere else.β
βACE employees are always very attentive, helpful and friendly. I didn't need help this trip, as I was just buying lightbulbs, and I knew where they were and what kind I wanted, but both employees offered help if I needed it.β
βWe just visited the Woodsmith store and was helped by Rick in the staining area. He was a wealth of knowledge and spent a lot of time with us talking about different stains, pros/cons, and what would work best for our project. Amazing customer service, beyond impressed!β
βAlways super friendly and helpful! Last night I had a plumbing issue. I called 5 minutes prior to closing and they confirmed they would stay open for me to get there. Just amazing service!! I think his name was Seth, who was actually outside waiting for me to pull up and walked me back to the plumbing section and another employee help us find exactly what I needed!β
βGreat local hardware shop. They typically have what I need and their rewards program helps them stay competitive with Walmart and Amazon. Plus it's way more convenient then trying to find something in the bigger hardware/ home improvement stores.β
βI will choose Millerβs over the big box store, even if it means I have to go out of my way to get there. Service and knowledge is second to none and itβs locally owned.β
7:30AM - 8PM
5049 NE 14th St, Des Moines
Hardware Stores
βI started off a little frustrated, looking for a set of suspenders that were integral to my sons Halloween costume tomorrow. From some interet research we were able to see that this store had what we needed. So I stopped in on the way home from the office. After not seeing them where I thought they would be I asked for help. The staff went above and beyond to find the target product in a strange part of the store, thank you for saving Halloween!!!β
βThe staff at Cappel's Ace Hardware is welcoming and goes above and beyond to provide exceptional customer service. I appreciate their knowledge and recommendations for my home and lawn projects.β
βRandy in the door section was very helpful, knowledgeable and patient as we bounced between different ideas! Quality and price are both important but customer service is what will bring us back!β
βGreat to have a hardware store back in the Northside. The customer service has been top notch with every trip in. From a propane refill to equipment rentals, Ankeny hardware has got it.β
βBe willing to get your stuff yourself. Great selection of lumber. Finding help is like finding a needle in a haystack. Great prices. Power tools are cheap quality.β
βOne of the best, if not the very best, home improvement and hardware store that I habe ever been to. Very neat, well organized, and friendly and knowledgable staff!β
βEarlier today our garbage disposal broke. My husband and I came in and a older gentlemen helped us and with his advise saved me about an hours worth of work. I wish I got his name but he did say he was a plumber. He's honestly the goat and should get a pay raise!β
βCan always find a good variety of plants to buy. The cashier was very kind and patient helping me with gift card that wouldn't work and she found a way to make it work!!β
βWe've been purchasing from Liberty Hardwoods since they first arrived in Ankeny. Always answer my questions and very helpful in tracking down wood that is not typically stocked. Great service. Great productsβ
β2-25-25 visit time 9:00 a.m. Abbie was a great help. Very friendly easy to talk to and seemed to enjoy her job. She knew where everything I needed was and took the extra few mins from what she was doing to help find what I needed. The lady at the self checkout on the other hand needs to take lessons on how to treat customers. She was rude and not very helpful. I needed approval for something I bought and I pointed it out to her and she said " It didn't say that" when clearly at the bottom of the item on the screen it was red with an exclamation point and said approval needed.β
βI can usually find what I need, and the staff is always helpful and willing to admit they just don't understand what I'm trying to do (I have really weird ideas sometimes).β
βOne of the employees, maybe the owner helped me find the parts and tools I needed so fast that I was able to make it into the office even earlier than I do on a normal day.I really appreciated that I can buy single washers for 10 to 15 cents a piece rather than spending $5 or $6 on a bag at a big box hardware store and getting way more than I need that I'll probably never be able to find again if I would actually need them again.β
βI first shopped at Johnston ACE Hardware during the short time (3 years) I lived in Johnston. I was very impressed and grateful for their knowledge, willingness to make suggestions, and steer me in the "right direction". I am not very experienced with "hardware"-related matters. I moved into Des Moines, but I still return to the Johnston store when I need assistance with hardware-related issues. Thank you!β