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August 2024 by Sheila Aunspach
A month ago, we ordered two pizzas, got them home and they were both wrong. Was told I could get two free pizzas at a later date. Cashed in on one of them last night. Got the pulled pork. Spoke to the guy and asked no onions on half (red onions were supposed to be on the top) got it home and not only were there white onions on the WHOLE pizza, there were so many, I love onions and there was way too many for me. 3 pizzas ordered, 3 wrong pizzas received. We won’t be ordering from that Casey’s again. It use to be a great place to get pizza from. Not sure how it got so bad so quickly.
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July 2024 by Ted Jasper
I bought 2 raspberry pastries. They were raw. I complained about it via the app. I ended up going to another Casey's store to get them replaced. But even at that store I didn't get a simple apology, just an "I don't care" when I asked if I could get new ones. This all happened 2 weeks ago and no one has reached out to me until today. I got an email response saying Thank you. Casey's pizza is the best as is most of their food. But they're losing the small town attitude we grew up with and loved. They're becoming just another gas station.
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July 2024 by Jake O
Came in to get a slice. Tristan was the worker who told me some fresh pizzas were coming out. He boxed up a couple slices and I was on my way. Nice young man and a good worker.
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June 2024 by Joe Link
Why is there no food?? This is a known issue with ALL Casey’s, but this one in particular and the one on Meredith/128th are AWFUL at having food in the heaters!!!
What are you doing Casey’s? You had a chip shot with decent gas station food and you have utterly screwed up your food service.
I know reviews are important to you, so I tell you what - I’m going to be an absolute Google nuisance til you fix it.
It’s 4:10 on a beautiful Sunday. No food in the heaters. Figure it out.
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September 2023 by carguy 76ia
I ordered a pizza with ham and beef. What I got, was a pizza with Canadian bacon and sausage. (Yes, the order form offers both ham and Canadian bacon). I can make my peace with the Canadian bacon, but the unexpected sausage has been tearing up my stomach for an hour and counting.
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September 2023 by Ryan Hilby
Gas is expensive here. For E15 gas, they charge the same price as E10 at other places and there is no option for E10. If you drive two minutes to Kum & Go, they were charging 15 cents less for E15 gas. The Casey's rewards program doesn't work either.
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August 2023 by matthew mckee
Used to be one of the only places in North des moines area to offer 93 octane but now offers 91. My vehicle requires 93 so this disappoints me.
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June 2023 by Michael Gray
Fantastic place for lunch if you're looking for a single, tiny, crusty old slice of pizza. Also, it's great if you like biscuits and gravy that expired an hour ago. Fantastic.
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June 2023 by Jerry Stratton
Great pizza tonight. Staff was friendly. Nice work
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May 2023 by Justin M.
Tristan the shift manager always goes above and beyond especially in the evening! The pizza and service doesn't let me down.
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May 2023 by Robert Reynolds
At lunch the gal preparing the pizza she had 10 artificial nails ripped through her food service gloves this is unsanitary.
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January 2023 by Hailey Ebacher
This morning at 4:30 am I blew a tire on the road in front of this Casey’s. With 15 minutes to get to work, no idea how to change a tire, and no idea how to change I tire I pulled into this Casey’s to see if I could find assistance. Thankfully an employee named Jacob answered the door and said he could assist with changing the tire so I could get to work. Not only did he teach me how to change my tire, but he also kept kind conversation which helped my already frantic mindset. Even though I didn’t purchase anything from the Casey’s, if this is the type of people they employ I would HIGHLY recommend stopping here. Thank you Jacob!!
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December 2022 by goliath idthirteen
The cooks only cook the easy dishes and multiples of them and then leave said dishes in the hot box well past their old dried out phase. They only make egg based foods in the mornings so that the only things you can buy from the menu are breakfast pizza, breakfast burritos, egg and cheese crescents and has browns. Seldomly do they ever make biscuits and gravy, but when they do, the biscuits are hard and the gravy lacks flavor.
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November 2022 by Amy Schoonover
Paid extra money for toppings didn’t get them on my pizza tried to call the store @9:30 NO ANSWER
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October 2022 by Joshua Zenor
Hardly any food at lunchtime coolers almost never filled. Parking lot always a mess. One of the worst Casey's in Des Moines in my opinion.
