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June 2024 by Nicole Catalan
Went in today to purchase 2 items around 11:45am, , the lady at front rung up my two items , I presented my coupon and she decided to remove one of the items and said my limit was only one and only wanted to let me pay for 1 item, when are employees allowed to just remove my item and decide the quantity im suppose to pay for? Even if my coupon is valid for one item of the two ,don't decide whether I can buy it or not . That's so unprofessional she didnt even ask if I wanted the second item?? This associate needs re training.,
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June 2024 by N
Every time I come in the store it feels like the employees are watching and following me like I”m gonna steal something and I don”t like that. I”m a regular that always get my medications from there and always been spending my money with you guys for many many years and don”t appreciate being treated like a thief you have to watch. The guy that worked there was in the aisle with me was acting like he was stacking stuff but wasn't and was waiting til I left the aisle I guess but makes me uncomfortable to try to shop like I want to.
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May 2024 by Greg Johnson
The Walgreens in Iowa City on Muscatine Avenue has a good selection of electronics, office supplies, food items, healthcare products, and many other products.
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April 2024 by Dado Samac
We went to Walgreens on Muscatine avenue around 9pm to purchase some cold medicine. While walking through the aisle we noticed some items are on the floor on both sides. We picked few items while employee was just walking around doing absolutely nothing. We went to the cashier turns out he's a cashier. He was talking to another cashier and laughing about something while customers were waiting to pay for their items. One of the customers asked to be assisted both of them got mad. They provide her service in rude and disrespectful way
We told them get some manners if you work in such a place and position. They start arguing with us. So pretty much they're arguing with everyone instead of assisting their customers which is their job. We left our items and left as others did the same. Horrible, horrible. Whatever happened to this place? During a day every one is professional during a night shift it's like a Jungle. Management needs to provide training pronto.
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February 2024 by Tom Fields
Lousy customer service: While those of us waiting at the pharmacy counter in the store for staff to help us, they drop everything to wait on the customers at the drive-up window who can't be bothered to get out of their cars to walk into the store. These are people who arrive after we have been standing in line often for several minutes.
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January 2024 by Ryan Sterner
Worst pharmacy in Iowa City, constantly dealing with mistakes that cause delays and long wait times to get your prescription. I’m typing this as I’ve just waited in line for 30 minutes to get a prescription. Have had other issues on the past where they took days to get a prescription filled for my 1 year old. If you are looking for a better pharmacy town crest is next door and cvs is across the street.
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January 2024 by Chase Bennett
Your third shift staff is trash fire all of them
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January 2024 by Dwayne Hentges
Very friendly and helpful
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November 2023 by Edwin Cox
Quick in and out and friendly cashiers
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October 2023 by diane crosby
I had vaccine shots recently at the Muscatine Walgreens. The "medical room" was absolutely filthy. Bandaid wrappers, random paper, and used gauze balls on the floor, which was nearly blackened with dirt. Astoundingly horrible for a treatment area. Add that to long waits and disinterested staff, and it is clear it is time to go somewhere else.
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September 2023 by D Charles
Great customer service always.
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September 2023 by Khaled Rajeh
Do not give Walgreens Photo Center your film photos. They took my roll of 72 half-frame exposures and lost it forever. The prints were all badly cropped and printed in the wrong orientation (whoever developed them didn't know or care that these were half frames) and the digital copies on the accompanying CD were someone else's (congratulations to the Roelfs - it's a girl). When I asked the employees at the desk if they can give us the contact info of the company that developed the film, so that I can ask them for digital copies if not the roll back, the Walgreens employee said they don't have the number or email of the very company they sent the film to. How? Did they put the film in a bottle and hope that the ocean would carry it to a developer?They said the CD with my (very intimate) photos was given to someone else, and there is no way of knowing who.I can't trust Walgreens again with my photos. In fact, I find that I can't trust anyone with anything anymore.
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July 2023 by Amber von Arb
I’ve had some of the worst experiences with Walgreens, to write them all down would take up more time then I’m willing to part with. Trying to transfer to a new pharmacy and the pharmacist straight up lied that our prescriptions were out.
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June 2023 by Marcy Domino
I wish that I experienced a friendly experience when instead it was hostile and stressful.I do not believe the store employees intended to be aggressive to me however they workAnd it was highly injuring.I remind my self most people were injured as children by grown ups who didn’t know better and to forgvie them
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June 2023 by Heidi Harmon
Polite staff. Pharmacy area is very inefficient and seems under staffed.
