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June 2024 by Rahri Jojabu
I went to pick up my online order. I had selected getting help with the setup but was told it was an extra $40 because I didn’t buy it in store. And then he just stared at me as I was trying to set it up on my own. Definitely Didn’t make switching a pleasant experience.
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May 2024 by Ariana Betenbender
Everyone so heloful
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May 2024 by Deb McCarthy
I felt that I was treated like a valued customer. Mohamed was very patient and personal.
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May 2024 by Peter Griffin
Big thank you to Mitchell and Jackie at this store. I had some issues with my service that took a while to work out but they were friendly and helpful through all of it.
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May 2024 by John Johnson
Entered store, took 15 minutes for the people to acknowledge us. They said it would be a few minutes, I asked how many was told 30. Came back 30 minutes later and were ignored.
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May 2024 by Christopher Fomon
Jennifer was very helpful and patient while working through the technical issues on our equipment. I would choose this store and her again.
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April 2024 by Johanna Hirschfield
We had such a great experience. It went quick and painless.
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April 2024 by MarKar Weiers
I had the best customer support from Mitchell today!
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April 2024 by Chris Carman
I was very pleased with the customer service I received. The staff shared info on various phone and service package options while also listening to my thoughts and needs. They didn’t “high pressure” me and I ended with a great phone and package.
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February 2024 by Bethany K.
Female manager, forgot to get her name , pretty sure she was manager there but great help, if you're patient enough god Will give you what you need. At first I wanted a deal but it was online only did the in store pickup and was ready within 50 minutes said it would take 2 hours I did it an hour and a half before they closed. Very helpful worker and seems to have great worth ethic, big store too! Lots of space
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February 2024 by David Sass
First time speaking with the store manager and what absolute joy to deal with. Very understanding and very hard working. Knows a lot about what she’s doing.
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January 2024 by James Folk
Terrible. They are not a Verizon store. They just sell phones and plans. They want nothing to do with you if you have a problem.
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January 2024 by Jackson Wong
If there is a negative rating I would give it with no hesitation! Possibly the worst customer service I’ve ever seen! We just wanted more information about the discount and the manager was extremely impolite and even interrogating us for no reason!
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January 2024 by Lauren Tiffany
Efficient, knowledgable assistance from a human being- and a GREAT DEAL!!
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December 2023 by Jon Meyers
Mitchell and Angelina are super!
