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January 2024 by Mister Kyle
Drama from the second I got a room. Dreadful weather had to pull over. Asked for privacy and got a room next to a family with a newborn and screaming 2 year old. Asked to be moved, no problem. Ordered a $15,00 burger with chips. Not worth it. Second room smelled like wet dogs but it’s pet friendly. When I left asked for a receipt which they said went to my email. No ,didn’t receive, asked again and a third time. Again the next day still no receipt!! Service at this place is lame. Unprofessional and rude. Finally 4 days later I called and asked them to print out a receipt and mail it to me. Ok no problem, except mgr said. Weve had computer problems for the last few days. Really? I worked at a hotel front desk and never did I tell a guest not to come back because I asked for help and they dropped the ball. Won’t go back. Trendy but boring. ??Rooms: Smelled like wet dogsFood & drinks: Way over pricedNoteworthy details: Ask for help at your own risk
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January 2024 by George Bailey
Great location for what we needed.
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January 2024 by Shirley Amthauer
One of a kind boutique hotel with a great 70’s vibe. Very clean and uniquely decorated. The Supper Club has a neat bar area & fun arcade. The pool and hot tub are also very nice. NYE stay was a lot of fun!
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January 2024 by Michelle B
Stayed here a while back and had such a nice time! The rooms are somehow both chic and cozy. The staff are all so lovely, particularly Hope. Would definitely stay again!
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January 2024 by Jennie Russianoff
We loved our stay at The Highlander! Overall it was really pleasant and the rooms were neat and clean, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. I could not recommend the Highlander more!!Food & drinks: The bartender was incredible and so cool!
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January 2024 by Ella Galbraith
Went on a girls trip and honestly this hotel and staff was the highlight of the trip haha! It was so nice meeting Hope and I wish to come back soon! You won’t regret your stay!
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January 2024 by Katie Galbraith
Went on a girls trip with my mom and sisters and had so much fun! The Highlander Hotel was organized and clean and the atmosphere was friendly and comfortable! We especially loved meeting Hope and getting to know them! We are already planning another trip to the Highlander and area:)
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January 2024 by Annie G
Went on a girls trip recently and stayed here. We enjoyed our time at the Highlander!Very clean, comfortable rooms. Staff were friendly and helped us with everything we needed. We especially loved meeting Hope! Great atmosphere! Will definitely be back and recommending to friends passing through the area.
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January 2024 by Erin Sullivan
A great place to stay!! The staff was incredibly kind, helpful, and enthusiastic in all of my interactions. One of the managers, Hope, was especially a standout! I will definitely consider staying here on any future visits and will be recommending to friends and family visiting the area.Rooms: colorful, retro, slightly eccentric decor (in the best way)Noteworthy details: really can’t say it enough - the people!
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January 2024 by Jonathan Stichter
In defence of the hotel, we stayed right between christmas and new years so not sure if they were behind or short staffed but there was much to be desired considering all the potential the Hotel has to offer.By night the pool water was very murky and had a salty taste to it(probably due to the parties) Pool deck was very dirty; bandaids, food and dirt from outside shoes and the party room(update: everything was cleaner in the morning). The hot tub had a strange smell and the jets were not working properly.The free drink area by the pool was a nice touch but clearly touched... by childern? Maybe? The Yogurt machine was pretty gross.Rooms were fairly clean but trash hadn't been emptied.Toilet paper holder was falling off. Tile by the shower was broken and sitting on the floor.Watching the winter storm outside through the large windows/doors while in the pool was fun.Many of the games in the arcade were broken or not working. There were still enough that our 5 year old loved. All games were anywhere from $0.50 to $1.00.The shower water temperature could have been hotter.Food wasn't great. The dessert fondue was worth it though. The bar seemed understaffed. Breakfast in the morning was ok...Seemed like they had one guy running the entire place when we were there.The sheets were very soft but the beds were too plush that you sink into them. Personally did not sleep good due to how soft they were.Nearby activities: The Childerns Museum is recommended with kids.Safety: Very safe. It's Iowa.Walkability: Must drive to any attraction in the area.
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January 2024 by Edward Barrett
Great hotel! Very clean… love that the rooms don’t have carpets. Pet friendly. Japanese noodles were very good! Will definitely come
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January 2024 by theresa bernier
This place is the best hotel i've had the pleasure of staying at! We stayed on december 16th and had an amazing time. They provide free unlimited fountain pop and fresh baked cookies they also had a free tye dying class!!!!!!!! We could dye a bandanna or a t-shirts and it was free to guests. Also in the evening they had a band in the supper club. the staff was exceptional,the rooms were emaculant and it was so much fun!
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January 2024 by Heidi Black
Went for a family, kid friendly birthday occasion. Pool side rooms were $300+/each. At 10:00 pm, once the kids were in bed, adults wanted to sit pool side/4 feet from our room, at our table to visit. We were told the area is closed AND they lock your sliding glass door shut. Hope there's not a fire in the hallway!? The pool didn't open until 9 a.m. (kids like to get up early to swim!) and the hot tub was closed indefinitely. Food is medicore and room temperature. Overall a decent experience due to activities for kids, but would not visit again. Bang < Buck.
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January 2024 by Rachel Dorsay
Noteworthy details: Love the arcade! So fun!
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January 2024 by David Moran
Stayed one night to split up a long drive. It was Friday and the place was happening. Good price and cool decor. We will come back during the warm season.
