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December 2023 by Sean Dewitz
Employees were friendly and courteous. I was in and out in 5 minutes tops
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November 2023 by Devin
Avoid at all costs. They cancelled my employment drug screening test after I submitted a sample!!!! They didn't even tell me or my employer! I didn't know for two weeks. Absolutely ridiculous. When I went to the location they were no help. I called them and they won't tell me anything because my employer has to call. I've had to take time off of work on three separate occasions because of them. Thanks for absolutely nothing. I'd literally drive hours to another lab just so I didn't have to use this company.
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October 2023 by Susan A
Easy building access plus the entire process a breeze, excellent phlebotomist. No appointment needed. I was in & out. Doctor & I can access results as soon as they are available.
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August 2023 by Julian Maldonado
They are rude specially the two girls they have up on front desk. She asked me for a confirmation number, as I was writing it down she took the stick note and threw it in the trash said that was not it.
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February 2023 by Jimmy Jensen
Was turned away because they said they didn't have orders to do my blood draw. I showed them my confirmation from them and the other company that I had an appointment and it was confirmed by both parties. They still turned me away saying they didn't have orders and those confirmations didn't matter. I had to take time off work and drive to this location all in all costing me over $100 to get turned away.
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January 2023 by Jackie Loesche
Slow, given i was the only person there. Zero eye contact from either staff member, who could not have been more unhelpful with robotic, inaccurate check-in.
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October 2022 by J Fry
Had appointment, had to wait 20 minutes past my time. The office was not well maintained. I am still waiting for test results. The restroom did not have soap or paper towels, they expect you to go out of the bathroom into another to get the soap and paper towels, even though there is a sink in the bathroom.Called to talk to someone and it takes 5 minutes of rambling messages before they even give you an option to speak to someone. Then no one answered the phone.I will not use this company again.
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July 2022 by Ashley Harrington
I had a very professional and productive experience here, I had a drug screen and blood draw. Both went smoothly and she was great at drawing blood.
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April 2022 by Laura Mach
When you walk in you are greeted with a Kiosk only, so if you have a question for a human you don't know when the question will be addressed. The lab draw skills are good, but they could really work on their presentation/human skills.
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January 2022 by Traci Nicholson
I was very happy with my experience. She was very friendly and helpful.
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November 2021 by Natalie Rempel
The in-office staff were very nice and professional, unlike in the experience of other reviewers here. However, I had an annual employer drug screening done on October 8, and it took until today, October 25, to get the results to my employer. (The issue seems to be with operations at other sites, not the local clinic.) The same thing happened a year ago, with a test collected at this same office, and I even spoke with the local staff about my issues when I returned in the hopes that they could be avoided this time. No luck. Don't agree to testing here if you need your results in any sort of timely manner. It won't happen, period.
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September 2021 by Ambrosia
The man who told me the instructions for my employee drug screening was extremely rude. He said “Now listen carefully” but gave the instructions as quickly as possible. No big deal. I know how to pee in a cup. Then I asked him, “Hey, I bring this out here when I’m done with it, right?” He, very condescendingly, said, “Yes. That’s why I TOLD you to listen CAREFULLY.” I told him he didn’t need to be rude about it and he said, “Guess I’ll just have to speak veeerryyy sloooowly to you.” Honestly, I don’t know what that guy’s issue was, but he was a miserable person. I told the front desk staff and they both looked completely unsurprised and said that they’ve been trying to tell him to stop being so rude to the patients. If this is an ongoing issue, I don’t understand why he still works there.EDIT: After reading other reviews, I see that having rude staff isn’t a new issue for this location.
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September 2021 by Dianna Slick
Not comfortable with testing techniques. Frustrated with turn around time on test results.
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March 2021 by Blake Andrews
These folks are very professional. My blood draw was quick and painless. Covid protocols are being followed. When you arrive there is a link in your appointment confirmation email you can use to tell them you are here from your phone. Or they also have a registration kiosk inside the front door.
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November 2020 by Jeffrey K.
I went in to get blood drawn for a COVID antibody test, and I have a big problem with needles. I've only had bloodwork done once before recently, and when I had that, they had to use a tiny needle for me, and it still hurt. So I went into this one a bit nervous, but when it happened, it was barely even painful. I did feel the poke, but it was way more enjoyable. They even used a normal needle. I did have a little bit of bruising after, but that could just be from me bending my arm too much and having that squeeze the bandage. Other than that, I really liked this place! It was also extremely quick. In and out in like 10 minutes.
