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November 2023 by George Medina
They refuse to let customers use restrooms past 8pm.We refuse to purchase gas if they’re not going to accommodate use
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October 2023 by Jasmine Gaul
Manager was very rude and yelled at a woman with mental health problems and treated her like a child (I’m her care provider through a program) he made my 62 year old client cry. Stating she was banned from the gas station. Staff stood up for the client. Stating that if he does not have written signed proof with a cops orders on it. He had nothing on document stating she was banned from the gas station. Manager then proceeded to yell at the clients care coordinator. The manager did not give the woman or worker to explain. We were stopped as soon as we reached the door and the manager pulled my client and I aside to further yell. Manager called the cops but the cops did not persue the client and staff. Very rude and spoke to my 62 year old client as if she was a child due to mental disabilities. Never going back. Especially with a manager like that. Rude and Inconsidering my clients mental health after being told she gets triggered easily. I defended my client against a man who does not deserve his position as a manager. I will not be returning to this gas station with that manager. It feels like an unsafe environment
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October 2023 by James Lowe
Very poor service the person on duty servicing customers refused to open their inside bathroom for a paying customer. Wouldn't recommend using this gas station
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September 2023 by Greg Johnson
Another great Iowa City Kum & Go store. Plenty of parking. Nicely stocked clean store. Friendly service. Use the app to get gas and use points to save money. Most of the other K&G stores are newly built or recently remodeled. Good selection of food, drinks, and other items.
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August 2023 by Diana Alvarado
I’m in great gratitude to the young manager. For his kindness and charity . And to all staff. You’re just not customers your family.. the customer and people skills ,respect to each customer’s needs. Is not only part of their training. But who they are as a community. I’m in great gratitude to Alfonso ( manager). For going above and beyond . I hope he knows he made a difference in Someone’s life today. I hope he knows he made a difference . Love , Diana. Iowa City
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May 2023 by Johnathon Reed
Friendly dudes working at a friendly place. I come here almost every day for coffee and a donut,
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May 2023 by kiadeli
The staff is a revolving door aside from the kitchen manager and general manager. The GM can seem friendly but when you see him around people he knows, he can be very rude.
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April 2023 by Johnathon Wayne Reed
Friendly dudes working at a friendly place. I come here almost every day for coffee and a donut,
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October 2022 by Tina Taylor
Nice employees and clean environment.
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July 2022 by Nigel Graves
kum and go will rip you off and treat you like trash
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June 2022 by Brandon Chinn
Yesterday I came in around 9pm. Can we please get employees with basic hygiene? He was a older male on his 60's I assume. He had long finger nails and had a good amount of black grime under each nail. He handled my beverages and gave me back my change. Not only was his nails dirty, his hands looked like he was digging in mud and his hair was greasy. Please keep things cleaned
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May 2022 by R4v1ng Scorpio
They have music and ads that play from the pumps with no way to mute it I will never be returning to get gas here again!!!!!
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February 2022 by Diana Anderson
I love the team and managers at lower Muscatine ave kum& go. But today I was met with the same person hoing in and out asking for money . I don’t have a lot of money and Iv given before when I can . I was exiting after paying for my soda and pizza and going to pump gas . And as soon as I walked out he asked me for money . I dident answer and walked to my car . Behind me was a white older male who motioned fit me to roll down my window . As I did he said they are not going to call the police if I let him eat .. I said what are u talking about calling the police ??? He said I know you was shop lifting ???i said no I paid for my goods. He said that’s how your going to thank me ?!? And I just rolled up my window on his finger that he had to pull out of my window and I left without my gas. This is to much . I love this kum & go but I won’t be back for a while . I’m a little shaken up . And afraid to go back .
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November 2021 by Austin Archer
For The Flag On The Flagpole Outside I’m Going To Ask Or Recommend That The American Flag Gets Replacement And Switched To A White Flag With The Red Kum & Go Logo Sign On The Flag I Feel It’s A Better Idea Because It Represents Kum & Go And The Business
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November 2021 by Jim Cochran
It is the ugliest store in the neighborhood! It is an eyesore to drive by. The gas pumps take forever to fill your car.