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9AM - 5:30PM
500 Iowa Ave, Iowa City
Banks
“My experience has been challenging... as unique as my situation has been I can say that it's not been a fast process because of how thorough they are but it showed me how serious they take protecting their peoples money! Naturally I wish it would be faster but that would probably sacrifice security so...”
“Great, not perfect, bills. I received a bill from this location from my source. It was a new and well pressed but not perfect. I really like a clean and stiff bill that isn't starchy. I would definitely use this location if I didn't have access to mint.”
“I have been a customer ever since I moved to Iowa years ago and have always been at the same branch. Everyone I ever come in contact with is extremely professional and very friendly. They have earned my trust for many reasons and I doubt I will ever want to change banks.”
“I visited the Iowa City, Iowa Chase Bank on Burlington and Clinton Streets. I was greeted by Garrett Bradley. I was told that someone would be with me momentarily, so a seated myself and waited no more than a few moments. Mr. Bradley approached and asked me how can I help you. He was able update my account information and even recommended some way I could take advantage of some the other services Chase Bank offers.
I my visit was pleasant and uneventful. I felt like I was in my neighborhood branch and not an out-of-towner. The atmosphere is very friendly and I did not feel pressured in anyway.
Great location and friendly people, I highly recommend you consider Chase for your banking needs.
Baron”
“Phuc Lovan was fantastic when we were refinancing our home! Every time we called or text him with questions that we had he was always there to answer and help us out. Definitely recommend going through Phuc as USBank on Mormon trek.”
“As my parents have aged and need more help sorting out finances or just checking if something is a scam this bank has been a lifesaver. Jarrod Kauffman has been patient, kind and more than helpful with things above and beyond what I thought a bank would help with. Thank you!!”
“I chose the branch I wanted to go to on Yelp reviews. Yup, I said it. And I Yelp baaaasically everything I do. I was not disappointed by this branch at all! Ok that's a lie, I was disappoint by the wait time because all I literally had to do was add a phone number and it took about an hour of waiting for an available representative. Other than the wait time, the teller that helped me was smiling, kind, and so helpful. The gentleman that helped me with my phone number was apologetic for the wait and went above and beyond! He helped me change more than I thought I needed to, and call customer service while I was there because I had a question he wasn't able to answer. I was very please with how amazing the people were at this branch! I wasn't looking forward to going to a physical location. I was bitter I had to go there in the first place (I tried calling customer service myself, but didn't help with online banking), but they made it so easy for me. The rep didn't let me leave till he knew I was able to enroll and access online banking which I was SO appreciative of!”
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“We have been banking at MidWestOne for over 30 years. In those years we have always been treated with respect and have been given great service. We bank at the Rochester Branch.”