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January 2024 by Elizabeth S
We stopped in for a few watch batteries and everyone in the store could not have been kinder or more welcoming. They even cleaned my rings for me while we waited.
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January 2024 by Tricia Roberts
After a family member died in August and left me a ring, I reached out to hands. They were so wonderful and caring, a source of light in that difficult time. The people there took care of me, helped me find a chain within my low price range so I could safely wear it as a necklace, and watched out for me as a college student dealing with a loss. I have endless appreciation for the people who work here. I am so grateful for your support and have not forgotten the kindness you showed me.
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November 2023 by Adam Witcraft
Got a pin ordered for my Invicta watch and had it installed and ready for me maybe 24 hours later. Aaron, Charlie, and Linda were incredibly friendly along with providing stellar and timely service.
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July 2023 by Henry Kautz
I got my engagement ring here. The entire staff especially Anne was super helpful throughout multiple visits to get exactly what I wanted in my budget. Will be coming back for wedding bands!
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June 2023 by Susie Smith
Needed a place to get my watch fixed (that I didn't buy from them originally) and they were incredibly kind and excited to help me. They took my watch to the back and were able to fix in within 15 minutes, and all of the employees at the front of the store chatted with me the whole time I was there. They were extremely kind, helpful, and welcoming. Not to mention they didn't even charge me for a service that saved me from having to buy a new watch! Will definitely be back to them for any jewelry needs!
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June 2023 by Jacob Fitzner
I’ve been here and the selection for Frédérique constant watches was astonishing. The well educated sales associate named JJ taught me more than I knew already, which was impressive! And knowing that this is the oldest jewelry store in Iowa makes me proud that they’re still open and thriving. Will return soon.
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June 2023 by Peggy Hutzler
Hands is the best! I felt more than comfortable leaving my jewelry in their care and I am so glad I did. They went above and beyond to fix a small dent I had in my engagement ring and called me personally when it was done. Wonderful staff and service!
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June 2023 by Peggy Smith
Hands is the best! I felt more than comfortable leaving my jewelry in their care and I am so glad I did. They went above and beyond to fix a small dent I had in my engagement ring and called me personally when it was done. Wonderful staff and service!
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June 2023 by Margie Steinberg
Hands Jewelry is a beautiful business. I was very impressed with the merchandise selection. J. J. was a wonderful sales person. He was extremely personable and knowledgeable and a delight to work with in the store. The atmosphere was very inviting.
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June 2023 by Timmy Pains
I recently visited a jewelry store and had a great experience with Frédérique Constant Watches and JJ, one of the store's associates.JJ was incredibly knowledgeable about the different watch brands and helped me find the perfect watch that fit my style and budget. I was impressed with the selection of Frédérique Constant Watches, and JJ was able to explain the features and benefits of each model in detail.The store had a great atmosphere and was well-organized, making it easy to browse through the different collections.Overall, I would highly recommend this jewelry store and JJ in particular for their excellent customer service and expertise in helping customers find the perfect watch.Thanks for the experience.-Tim,Cedar Rapids, IA
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May 2023 by Ryan Pacholski
Everyone is awesome to work with. They are all very knowledgeable and go above and beyond to help you out while picking out jewelry. They personally helped me put together an engagement ring that came out perfectly.
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April 2023 by Matt Griffin
We love the engagement ring and two wedding bands we got from Hands. Charlie was very generous with his time and guided us through the process at our own pace. Hands was easy to work with and never pushy. We also appreciated the reasonable pricing given the very high quality of the work. We were very happy with the whole process!
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April 2023 by Luke Navarrete
I recently visited this jewelry store and had a fantastic experience. The watch section was impressive! But what really stood out to me was the exceptional customer service from every member of the staff. They were friendly, knowledgeable, and went above and beyond to make sure I was satisfied. I highly recommend this store for anyone in the market for quality jewelry and excellent service.
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April 2023 by Chad Wickman
I was recently in Iowa City, Ia. and needed a repair to my Cuban bracelet (not an easy fix).Hands Jewelers was able to repair my custom made product (not purchased in their store) while my wife shopped, and I was able to see a few friends from college. The repairs and cleaning were preformed perfectly at a reasonable price.My wife spoke with Hands' experienced employees (Joseph and Charlie) to find a couple purchases including a charm necklace for the boss (wife) and dog tags for our son who has wanted them for some time.I was so thankful to find a quality jeweler in the area, and more happy that we supported the oldest jeweler in the state of Iowa. Our whole experience could not be more pleasant.Thank you for the wonderful experience Hands Jewelers. I will be your best customer from here on out!Thank you,Chad - Mason City, IA.
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April 2023 by Majid Taha
Whether you’re buying or fixing jewelry I highly recommend Hands Jewelers. I’ve been going exclusively to Hands Jewelers for 2+ years now and there is no place that compares. When you first walk in you are greeted by smiling faces and when you leave you feel like family. Charlie’s professionalism was outstanding, he’s always going above and beyond to provide excellent customer service. My family, friends and I will always be customers!
