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August 2024 by Earl L. Gingerich
Well organized shop
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June 2024 by J Jones
In my experience with previous donations, when I pull up, someone comes out immediately and takes our items. Asks if we want the paper for tax purposes.
That was not the case yesterday (5/18/24). Whoever it was working the donations truly needs better training and work on his anger issues. I dropped off 2 bags. No one came out. I waited for several minutes, still no one. So we put the bags by the door. And waited longer, so not to just leave them there and take off. The man that was responsible for receiving donations, came flying out the door, took both bags and threw them across the donation room with such force, he broke one of the bags. I told him thank you for taking them. Flat out ignored me. Never came out and asked if I wanted the tax paper. Just picked up the bags from where they landed, threw them in the bins and stomped away.
That was just down right rude. Not a way to work with public. I won't be donating again, I don't want to. I'll be taking everything to the Salvation Army. At least I know they won't inflate the prices of used items.
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April 2024 by Kevin Doyle
I found the chairs I was looking for
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February 2024 by Connie Pletcher
I took a box full of Readers Digest books to donate, and after I had unloaded it by myself, (and I'm 69 years old) the (rude) guy told me they don't take "encyclopedias". I told him these are stories, not encyclopedias. Still, he made me take them out of the tote and put them back in my car. These books are great. They will go to someone else who appreciates good books and my donations to this location will end.
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December 2023 by Samuel Fenetzky
Quite nice. I was able to find a portable CD player here (the only place in town that seemed to have one) as well as dirt cheap CDs by Soul II Soul, Lisa Stansfield, and Saint Ettiene.
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December 2023 by Elzina Brown
Today I came in looking for boots for my six year old daughter I didn't find any so she wanted toys one toy did not have a price tag on it I got to the register and ask what was the price of the toy the cashier respond was $14.99 I didn't want to pay but my daughter wanted the toy. So that is what she charges me the toy was not $14.99 a price she made up because of my skin color because everything toy in the store is. $2.88 or$10.88 up I felt over charged because of my skin color that is taking advantage of a customer.
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December 2023 by Joe Evers
Pair of men's DANshoes for 36 bucks! I know there expensive new but its a THRIFT STORE! I mentioned to employee..she walked away.
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December 2023 by Sue Fenstermacher
Awesome Good will really organize very clean store
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October 2023 by Madilyn Mossman
amazing place I always shop here.
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September 2023 by Richard Riley
Love going back to pick again
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August 2023 by Ivy Cleveland
PLEASE fix the carts throughout the heartland so that they have the child safety straps! The last two times in Iowa City there were ZERO with functioning safety belts. I usually cannot find one cart at most locations with the safety belts. I have spoken to many managers and they do nothing.i have witnessed a child fall out at one location and my child was caught before falling.
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August 2023 by Rhonda Russo
Lots of selections, pretty organized, helpful staff
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August 2023 by Arinze
A thrift store offering one the lowest priced and affordable clothing and household items, located also in a unique place close to Hy-Vee and Salvation Army.
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July 2023 by Nze
A thrift store offering one the lowest priced and affordable clothing and household items, located also in a unique place close to Hy-Vee and Salvation Army.
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June 2023 by Jyll Newell
I was here with my hubby. I am waiting for knee surgery and my hubby was pushing me in a wheel chair. We found a lamp and a large picture frame we wanted to buy so he went to the customer service counter to ask if he could put the items there until we were done shopping because his hands were full pushing me. The woman at the counter told him that she “would rather he not” I was shocked and asked her what is wrong with her! She begrudgingly put the items back for us. I wanted to leave without purchasing anything but hubby wanted to look more so we did. I thought Goodwill was supposed to be an advocate for people with disabilities??!! I can’t believe you would treat a disabled customer this way! You need to do better Goodwill, much better!
