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January 2024 by Dustin Heddens
Only giving one star because 0 isn’t an option. Avoid this place unless you want to be upsold and lied to.
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January 2024 by Rob Redig
They were super nice and they got me in fast and took care of my problems
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January 2024 by Penny A
Very friendly, made me feel they went above what was expected so my safety was their utmost priority. Michael made me feel good even though I was out of town when this happened. They took charge of everything.
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January 2024 by Jesse Baird
I like Firestone but this is one of the better locations they let you know when your car is done promptly. And do not try to Hard Sell you an upgrade or Services you don't need immediately. The store manager Aaron always addresses any of my concerns and keeps me up to date of the status of my car.
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December 2023 by Tom Bogenski
Great experience. Aaron was top notch and helped me on a Saturday when I figured they would be booked and not be able to get me in. He never said no and worked me in. Thanks a million
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September 2023 by tyler snelling
Literally don’t bring your car here ever. They cross threaded a lug nut while working on my car and now I’m dealing with more problems. Of the 5 Firestones I’ve been to in different states, this is the worst one without a question.
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September 2023 by Adriana Schafer
I called right when they opened and they were able to get me in within the hour and everything was finished within 3! Everything was quick and all the staff were friendly and helpful. Thank you!Services: Wheel alignment
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August 2023 by Alexa Healy
Brought my car in to fix a nail on my back tire. They didn't torque my tire correctly and a week later the tire came of while I was driving. My rim was damaged and all five of the wheel studs were sheered off. Firestone did reimburse me for the wheel studs, but not the rim as the damage to it was "only cosmetic". However, after getting a second opinion I was then told the rim was toast and I needed a new one. I'm still out of about $500 for a new rim and towing that I wouldn't have needed if someone would have torque was wheel correctly.
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July 2023 by Rusty Shackleford
An under staffed and under appreciated shop, Aaron and his one tech were honest, efficient and helpful to their abilities. I was taken care of in a timely manner when No one less Could for out of Townes’s on a Sunday. I hope that Firestone takes care of these gentlemen as good people are a better reason to return to a great company when you have tire needs. Thank you for all you do- McCoy
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June 2023 by Dibny Walker
Tires didn’t look new also they tried telling me that the sensor was gonna stay on because two of the sensors didn’t match when I brought it in this was not a problem now they turn the light of it but it’s not showing the numbers also customer service why not wipe all the stuff that they used tire cleaner can’t be that expensive. This is how my tires look when they gave me my carService: Tires
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June 2023 by Tishly Herrington
We called in a pinch and out of town. Aaron was great. He got us in and checked our brakes. Super friendly, helpful and took time to help.
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June 2023 by Lineth Rodriguez
I given these people close to 9 hours to fix their mistakes and still my car is shaking worst every time please don’t use this service
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May 2023 by Lucas Haverkamp
My vehicle was returned late because of a national shortage on the specific part my car needed. Even though it wasn't their fault, they hooked me up with a free rental and a discount for the inconvenience. Great service!
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May 2023 by David Hickson
I got four new tires and did an alignment six months ago, I noticed the new tires were cupping. I took it back with alignment concerns and to rotate tires. The tires have felt unbalanced since they were put on and I mentioned that, they wanted me to pay $60 to balance the tires. The alignment was indeed off, but they said the cupping was due to a Suspension issue, which they could not find. Now, my steering wheel sits to the left quite a bit and is crooked. I will definitely not be going back.Services: Wheel alignment
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May 2023 by Adrienne Richardson
Never again take my vehicle to Firestone. Our car would shake when we went over 45 mph. And they told us they didn't see anything wrong with it. And the reason why they weren't able to take it out on the highways, they had to stay in town. So they couldn't get it over 30. Seriously, the dumbest thing I ever heard in my life. Never again.
