Clothworks

Most Recent Comments

• June 2024 by Cyrena Young
  If I could leave a zero star review…I would. I am genuinely appalled by the unprofessionalism exhibited while dealing with this woman. I dropped my bridesmaid dress off a month before my best friends wedding, in which I AM THE MAID OF HONOR. Three days before the wedding I had received no call and no answer to the many calls I placed to this shop. I ended up going to the shop on my lunch break and sally came out and let me know that she did not have my dress done (I needed it hemmed), then after I explained the wedding was in two days she said “can you give me a few more hours”. I explained that this was fine and I would be back at 5 to collect my FINISHED dress. However when I showed up at 5pm that day it still wasn’t done. She asked if I could give her one more day, I gave her the benefit of the doubt and agreed. I showed up the next day on my lunch break and IT STILL WAS NOT DONE. This is appalling & disgusting especially because it not only affects the person in the wedding, but can ruin the entire day, especially if like me & you’re the maid of honor and NEED a dress. Thankfully, the women I work with luckily know how to sew and came to the rescue by doing what Sally was supposed to. DO NOT TAKE YOUR CLOTHING/ DRESSES HERE!! Sally was highly unreliable and I would never recommend her to anyone with important events unless you have 3-5 years for it to get done.
• June 2024 by Peyton Congiusti
  If I could give 0 stars I would. I do not recommend this place to anyone!! Dropped my bridesmaid dress off a month in advance, all that needed to be done was hemming a few inches off the bottom. She asked me when I needed it by and I told her the date. She said she would call me when it was done. I never received a call. The week of I stopped by to ask if they were done and they were not done. She asked me when I needed them by and I said tomorrow. She said that she could get them done by then. I asked her if she was positive and she said absolutely. The next day I go in at the time she told me she would have them done by. I walked in and said I was there to pick up the dress. She looked completely confused and couldn't even find where my dress was located in her store. She then asked again when do I need it by and I said today like I had said yesterday when I stopped in. She asked when would be a good time for me to come later. At that point I told her I would just like to take them (I did not want to chance this happening again and my dress being locked in her store and not being able to get it before the wedding). She then searched for my dress and finally found it in a crinkled ball on a table. She handed me them with all the pins still on my dress and said a “sorry”, and I left. Now struggling to find a way to get my dress hemmed with less than 24 hours before the wedding!
• June 2024 by Cathleen McMaster
  We have had a lot of work done by Sally and would have given her a 5 star every time and highly recommended her to many but this last time September when my son got married we had some big issues right before his wedding, I would definitely think twice before I would take things back to sally this was the most important day of his life, Sally needs help …..
• June 2024 by Kelsey Walsh
  I've been holding back writing this review because I have sincere empathy for anyone struggling with addiction and substance abuse. However, I think it would be irresponsible for me to keep this to myself for any longer when your actions so negatively impact your customers. You said months ago you would get help. It's clear that you haven't. Sally, the job that you agree to do for so many brides and bridesmaids is such an underrated one. I didn't realize how important it was until you stopped answering my calls the week of my wedding. You came highly recommended by multiple family members and friends. I dropped off my wedding dress 3 months in advance for a hem and bustle. I heard nothing from you the entire time. I called, texted with no response. Finally, two days before leaving for my destination wedding, I stopped into your shop to see what was going on. I walked into an empty shop and heard loud snoring coming from the back of the building. I jingled the door twice and yelled hello before you stumbled into the front of your shop. My dress wasn't finished yet, but you promised me it would be done the next day. I told you I would be by to pick it up at noon the following day. I had a horrible feeling about it. This was less than 24 hours before driving to Colorado for my wedding. The following day at noon I walked into your empty shop again. To my relief I saw my dress hanging from a chain in the middle of your shop. I once again heard snoring coming from the back of your shop and had to scream hello before you stumbled from the back. You fell into a side table and broke two vases. I picked your limp body off up the floor and offered to call you an ambulance which you declined. I then held you up by your waist while you spent the next 5 minutes trying to get my dress off the hanger. I trembled the entire time because I was so taken aback by how messed up you were. I got out of that shop as fast as possible and when I got the dress back home later that night and it hadn't been bustled. HOWEVER it had been hemmed.... with BLACK thread. The following morning, I called every tailor in Denver to help me with last minute alterations for the dress. I was lucky enough to find someone who came in on his day off to bustle the dress. During that process we discovered that the hem was completely crooked, however he was able to cut enough off the bottom and re-hem the dress straight and with white thread. The tailor told me he had never seen a wedding dress hemmed with black thread in his entire career. If you're a potential customer reading this review, PLEASE LEARN FROM OUR MISTAKES. TAKE YOUR DRESSES/CLOTHING ELSEWHERE.
• June 2024 by Kelsey Walsh
  I've been holding back writing this review because I have sincere empathy for anyone struggling with addiction and substance abuse. However, I think it would be irresponsible for me to keep this to myself for any longer when your actions so negatively impact your customers. You said months ago you would get help. It's clear that you haven't. Sally, the job that you agree to do for so many brides and bridesmaids is such an underrated one. I didn't realize how important it was until you stopped answering my calls the week of my wedding. You came highly recommended by multiple family members and friends. I dropped off my wedding dress 3 months in advance for a hem and bustle. I heard nothing from you the entire time. I called, texted with no response. Finally, two days before leaving for my destination wedding, I stopped into your shop to see what was going on. I walked into an empty shop and heard loud snoring coming from the back of the building. I jingled the door twice and yelled hello before you stumbled into the front of your shop. My dress wasn't finished yet, but you promised me it would be done the next day. I told you I would be by to pick it up at noon the following day. I had a horrible feeling about it. This was less than 24 hours before driving to Colorado for my wedding. The following day at noon I walked into your empty shop again. To my relief I saw my dress hanging from a chain in the middle of your shop. I once again heard snoring coming from the back of your shop and had to scream hello before you stumbled from the back. You fell into a side table and broke two vases. I picked your limp body off up the floor and offered to call you an ambulance which you declined. I then held you up by your waist while you spent the next 5 minutes trying to get my dress off the hanger. I trembled the entire time because I was so taken aback by how messed up you were. I got out of that shop as fast as possible and when I got the dress back home later that night and it hadn't been bustled. HOWEVER it had been hemmed.... with BLACK thread. The following morning, I called every tailor in Denver to help me with last minute alterations for the dress. I was lucky enough to find someone who came in on his day off to bustle the dress. During that process we discovered that the hem was completely crooked, however he was able to cut enough off the bottom and re-hem the dress straight and with white thread. The tailor told me he had never seen a wedding dress hemmed with black thread in his entire career. If you're a potential customer reading this review, PLEASE LEARN FROM OUR MISTAKES. TAKE YOUR DRESSES/CLOTHING ELSEWHERE.
• May 2024 by Katy Kempton
  Had my dress for over a year and never completed it. Said she just didn’t know how to alter it. I would have preferred communication on that instead of holding my dress. Kind individual.
• May 2024 by Dobby Mcdobster
  I brought my daughter's prom dress in to be hemmed up, literally just hemmed. It was Tuesday, it's THE DAY OF PROM. I cannot get ahold of the owner, she laid down in back upon seeing my son (who was there to get his sister's dress) I paid her $80.00 Dollars to which I expected it to be done. Now we have to find a dress LAST MINUTE of her SENIOR PROM, she's not wearing the dress she had originally picked out because the owner of this business is extremely UNPROFESSIONAL. If your work load is too big, the simple adult thing to do is SAY NO so the customer can find someone else.NOT- say you'll hem the dress by said amount of time, and ruin her SENIOR PROM. HIGHLY UNPROFESSIONAL DO NOT WASTE YOUR MONEY HERE.Updated - We picked up the dress, and it was hemmed. I find it ridiculous that she got it done in an hour & made us go through that entire hassle prior to my daughter's Senior prom. It was not worth the $80.00 I paid and the fact that she could do it that quickly and be so unprofessional SPEAKS VOLUMES.HIGHLY do Not recommend.
• May 2024 by Jade Carrillo
  the first time we showed up sally was sleeping on the floor. we went back about 10 minutes later and she said she could help me with my dress. i was sitting in the back room that she brought me to, and was waiting for 10 minutes for her to also come back. she did not say anything so we went back out to the front, and she was sitting there (almost looked like she had been sleeping again). we were walking out and she did not say anything and it looked like she had forgotten we were even there. not a good experience and very unprofessional. i truly feel bad for her and hope she get the help she needs, but she should not have been working.
• May 2024 by Hailey Eklund
  Sally did a great job on my dress and got it to me just in time for my trip abroad! Thank you Sally!She also did the bustle on my wedding dress a few years ago and got that to me earlier than expected.
• May 2024 by Olive Adams
  It took sally over a month to complete my dress when the alterations I had gotten would’ve only taken an hour todo myself. when my boyfriend and I brought in our prom clothes we found her sleeping on the back couch only for us to slam the door to wake her up and her lie about sleeping claiming she was on her phone when she was in fact dead asleep in the back room. we were told it would take a week to finish the alterations yet she kept having us come in and waste our time to tell us it wasn’t ready a total of 4 different times. EXTREMELY unprofessional.
• January 2024 by Alexandra Purchase
  I reached out to Sally to alter my wedding dress. The expertise she brought to the table is unmatched. My dress had lots of details and intricate lace that had to be removed to alter the dress. I could not even tell the lace had been removed and put back into place. I had reached out to her in the middle of the alterations process about the fit of my dress around my hips. She listened to my concerns and did not hesitate to book another appointment to help ease my concerns. I was so pleased with my dress, and I cannot thank Sally enough.Photos taken by thomas + co
• January 2024 by Hailey Steuber
  Sally recently replaced some leather straps that hold the toggles on my pea coat. She matched the new leather to the existing trim perfectly and the price was so reasonable!
• January 2024 by James Spatafore
  Terrible experience. When I first showed up to get a pair of pants altered, I waited patiently for someone to show up at the door. After 15 minutes of waiting, I found her sleeping in the back on a couch. She asked when I would like them done by and I said by the end of next week if possible and she said “no problem”. I called two days before they were supposed to be done to see if my pants were still on track to be picked up in 2 days. She said she’d look and get back to me….I heard nothing. So I showed up the day they were supposed to be ready. The door was locked and due to my first experience with her, I sat outside for 10 minutes knocking to try and wake her up. After finally coming to the door, she mentioned my pants weren’t ready yet and to come back tomorrow so I did. I showed up the next day and same process of knocking outside for 10 minutes before she finally came to the door for her to tell me she still hasn’t done them. At this point I asked for my pants back and she was reluctant to give them back until I mentioned getting the police involved.
• November 2023 by Brooke G.
  Sally has been my "go-to" for alterations since moving to Iowa City over 20 years ago. Her craftsmanship and attention to detail is amazing. I've trusted her with favorite jeans all the way to my wedding dress. Her costs have always stayed affordable. Thank you, Sally!
• November 2023 by Robin Boudreau
  If you only read one review for Sally at Clothworks, I hope it's this one.I can't tell you the first dress Sally ever altered for me, but I can tell you it was more than a decade ago. Every year, for every bridesmaids dress, every special occasion dress, and every No Foot Too Small Gala gown, Sally answered my call, perfected my dress, treated me professionally, and charged me reasonably. In all these years, there was no one I trusted more.And so today, as I prepare for our largest, most important NFTS Gala yet, I visited Sally once again to pick up my gown. By no surprise to me...she nailed it. (And my daughter's too, for that matter.) Sally is incredibly talented, kind and patient. And I feel so fortunate to have her expertise in our community.Sally, thank you! I will always be back.