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February 2024 by ruth runde
Best customer service! I stopped in to ask about a headlight problem. The staff was very responsive.Joe W came out to my car and in spite of my not accurately understanding the questions he needed answered in order to fix the problem, Joe stayed very patient with me and walked me through the questions. Thanks, Joe. (Your mother would so proud!)
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January 2024 by Jo Santiago
I went to auto Zone in Iowa City location this morning and the young man there told me that he was not able to provide a battery at the parking spot in front of the store or install a battery due to the weather I shopped at this autozone for 15 years and this is the first time someone told me they couldn't help me. I am very disappointed , you lost me as a customer and l will contact corporate office regarding this matter.
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January 2024 by Jesse Baird
I needed a battery for my car the staff was very helpful in looking up the correct battery.
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November 2023 by Camre Ginapp
Jacob D. was very helpful when fixing my headlight. Car issues and shops stress me out, but he made it super simple. Will be going here for my car needs from now on!
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November 2023 by Joe Walczyk
Joe W. was fantastic to work with. He went out of his way to get to the root problem of my car. Then he proceeded to put in a new battery at record pace all while being extremely friendly. AutoZone execs, this is the type of person you should have training all your associates, really knows how to make the customer happy.
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November 2023 by Beth Birney (Mae)
Absolutely fantastic service. My 2013 RAV4 needed a headlight bulb changed and multiple staff came out to help. The casing was very stuck. They tried for 30 minutes finally got it! I'm impressed. Go here for your parts!
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October 2023 by SideShow
Didn't help me find my part I needed and acted like I was interrupting them to try and have them look up my part and ring me up. Go somewhere else if you can. Rude and very unhelpful staff
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September 2023 by Lonnie C
Can't thank Kaelynn C enough for being so helpful and fast, my wife needed a new battery and fuse and ran into IA City location, she was able to get in and out quickly and Kaelynn was very nice and helpful with it all she said. Thanks for all your help Kaelynn!
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September 2023 by Elisa L
I was having troubles with my car stalling and went to Autozone in Iowa City for a diagnosis, I got help from an employee there, Kaelynn C. She was super nice, diagnosed my car quickly, and helped me get the part I needed ordered fast. She's a fantastic employee and I appreciate all her help!
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September 2023 by Lorrie Verplaetse
Stopped in Saturday morning and Joshua was very helpful with what i needed. Customer service was wonderful!!!!!
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August 2023 by Patricia Krueger
Easy to find what I need, friendly staff
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August 2023 by Dallis Lee
Rayle not only replaced my battery for me under warranty, but swapped it out with my old one in the 100° heat for me as well! He was such a sweetie. Very grateful for him as a girl who knows nothing about cars
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August 2023 by Nick Scalora
Joe went above and beyond to help service my car, his service was fantastic!
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May 2023 by David Aites
Bought a battery. It went bad. They replaced it with a battery that also went bad. In the space of a few months I had to go through multiple bad batteries which involved multiple tows. Always turned out to just be a bad battery. The first time they even flat out refused to install it.Won't be coming back. Ever.
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April 2023 by J Kwon
I visited this store to pick up MAF sensor cleaner for someone else. I had no idea what I was doing, but I found the cleaner on AutoZone's website and it was in stock.I was in and out in under two minutes. Upon entering the store, I was asked what I was looking for. The employee had it ready for me at the register in less than thirty seconds. I was back on the road before my phone screen had even locked. They should probably consider opening a drive-thru and cutting average visit time down to 90 seconds.Thanks, AutoZone!