McGrath Kia in Cedar Rapids is dedicated to providing excellent customer service and making the car buying experience smooth and enjoyable. The staff is helpful and attentive, assisting customers in finding their dream cars and offering many finance options for new and used Kia models. Customers appreciate the friendly and professional team members, such as Noah Dawson, who ensures a great trade-in value and follows up with questions, and Cole in finance, who thoroughly explains the process. Many reviews highlight the helpfulness of staff like Jason, Diana, and Jack Wheeler, who guide customers through searching, test driving, and purchasing their vehicles. Customers note that issues are addressed during the purchase, and prices are straightforward. Some mention that their experience was better than expected, with one even considering future loyalty despite the drive. Overall, McGrath Kia is praised for its courteous service, transparency, and willingness to go above and beyond to make customers satisfied with their vehicle and buying experience.
ADAM AND TRAVIS THANK YOU SO MUCH FOR EVERYTHING YOU HAVE DONE FOR MY KIA. DEFINITELY NOT MY FAVORITE CAR I HAVE EVER HAD BUT YOU TWO HAVE ALWAYS DONE GREAT SERVICE ON IT AND HAS ALWAYS MADE SURE I HAD A NICE LOANER CAR.
August 2024
Great place and employees who take the time to get you a vehicle you want!!
August 2024
We appreciate Jason and Diana for helping us find a new family car from Kia McGrath. They were kind and provided us lots of information that we needed.
