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March 2024 by Melonie Manning
Receptionist just hung up on me and she’s a idiot who can’t look up in the system who called me and didn’t leave a vm…. This company is terrible!!!
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February 2024 by Valerie Still
Helped me without an appointment and got me in and out so quickly!! Great customer service
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January 2024 by Jason Madden
Helpful and informative and technicians are top quality
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November 2023 by Google user
Brought my car in today for a A/C water leak under my glove box. Adam, Cody, and Austin were nothing short of wonderful. Fixed and back on the road in a couple hours. Shuttle service back to my work while they had my car in the shop was a huge plus as well! Thanks guys!
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October 2023 by Nickolas Woodford
Brought my car in today for a A/C water leak under my glove box. Adam, Cody, and Austin were nothing short of wonderful. Fixed and back on the road in a couple hours. Shuttle service back to my work while they had my car in the shop was a huge plus as well! Thanks guys!
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September 2023 by Dean Eilers
Had a little issue with my kia. Stopped in, and they took it back fixed. We were in and out in no time. Even washed for us. Thanks Cody!
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September 2023 by Samantha Seltrecht
If you need ANYTHING done on your car absolutely stay away from these guys. I came in at 9:30 for my “appointment” and 4 hours later they finally got back to me. No updates no photos no nothing that their “service promise” claims. They charged me $300 to wash my car and tell me a “hose” is broken but they need $700 more to fix it?! It’s a $30 hose. Oh and they charge for use of “specialty tools” that they can’t name. The techs are incredibly rude and condescending. I hate that I even bought a car from McGrath all together. I can’t wait to trade this in. Save yourself the money and find somewhere honest and cheaper.
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August 2023 by DonChelle Dabney
Took my car which was covered under a factory warranty to Kia service department in Hiawatha, because I it was smelling like it was burning. The first time the service department guy did not find anything but topped off my oil. The second time did not find anything and wanted me to leave it over night, which I did. The next day was told they found nothing. This went on for about two months! I took my car in for my scheduled oil change informed the service guy I was still smelling the burning smell. Upon inspection they mysteriously found the leak with video proof! I asked the service guys to check my warranty. He informed me he would. Called and left multiple voicemails with no return call. Three weeks later I schedule my appointment even had the schedule to put notes on my account to check my warranty would cover this work. Husband drops the car off to be serviced and it was not covered my warranty had ended three weeks prior to my appointment! I am still fighting with the service manager Tom to file a claim to get my money reimbursed due to all the times I had come in for the same problem. I even filed a claim with Kia. Please beware! If they are not listening or don’t find anything take your vehicle some where else!
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August 2023 by Venus Markham
I was charged for a service I didn't ask for and when I'm trying to get the refund for it I can never reach the manager I left messages and he has yet to get in contact with me.
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July 2023 by Samantha Floyd
If you need ANYTHING done on your car absolutely stay away from these guys. I came in at 9:30 for my “appointment” and 4 hours later they finally got back to me. No updates no photos no nothing that their “service promise” claims. They charged me $300 to wash my car and tell me a “hose” is broken but they need $700 more to fix it?! It’s a $30 hose. Oh and they charge for use of “specialty tools” that they can’t name. The techs are incredibly rude and condescending. I hate that I even bought a car from McGrath all together. I can’t wait to trade this in. Save yourself the money and find somewhere honest and cheaper.Service: Auto engine diagnostic
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July 2023 by Ryan McDonald
Decent, but sort of slow. I've never had a problem though I prefer quality to making mistakes.
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June 2023 by Cara Kay
1st time Kia owner, 1st time at a Kia dealership. *Made an appointment. Drove 2hrs to have our kia serviced here. Appointment at 10:30am, by 5:30pm our vehicle was not even looked at. Told that "drop-ins" have priority. That could've been mentioned during the initial appointment scheduling. That could've been mentioned during 1 of the 7hrs our kia was here. We left without service.
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June 2023 by Julie Holder
Best service and cheapest oil changes around !!
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May 2023 by Seth D.
10 Stars! Jason Murley, for me, has forever broken the mold of the stereotypical car salesman. So much so, I drove 13 hours round trip from Indiana to Iowa to buy a car from him. With 2023 being the last year for the beloved Stinger, I started looking for one. I looked at no less than a dozen different dealerships and spoke to even more salesmen. Luckily, Jason was one of them. Over the course of our discussions Jason set himself apart from all the others by being very personable, and it became clear to me that he had integrity and high principle. Much more so than any salesman I have ever met. And he went the extra mile to help me get exactly the deal I wanted. It's hard to put into words, but my intuition told me Jason was genuine and someone I could trust. You cannot go wrong with buying a car from him. The world needs more Jasons.
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May 2023 by peggy neyens
They updated my car and it's running great.
