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August 2023 by Bill Owen
I stamped almost $30K in checks with "Deposit Only" and sent my business partner to Wells Fargo to deposit them. She also has her name on the account in which the checks were to be deposited in. Wells Fargo refused to deposit my checks without my signature regardless of having the "Deposit Only" stamp. So; evidently any other person finding these checks, whether I know them or not, could abscond with these funds if found. Evidently WELLS FARGO DOESN'T UNDERSTAND' OR CARE' THAT BY ENDORSING THESE CHECKS PRIOR TO DEPOSIT MAKES THEM A TARGET FOR THEFT. Once my accounting year is done I think (pretty sure) I will look elsewhere for my banking needs. If this was the first PITA issue I have had here I would let it slide' but..I wonder why Wells Fargo is laying off so many people..
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August 2023 by Mynx Macdonald
Along with multiple other unprofessional behavior, today convinced me to find another financial institution to take my money to. I tried calling the Grinnell WF bank FIVE times over the course of a couple of hours but the automated system kept me on hold for several minutes each time only to hang up on me after stating, "All of our staff are busy with other customers and can't take your call." Finally, I drove to the bank (five minutes away) and found SIX employees standing in a huddle talking and giggling and ZERO customers in the bank.
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May 2023 by Matt Howe
went in to set up a business checking account. they didn't want to do it because they close in 40 min. tried to do it online said I had to come in. then they said I need to make an appointment to open the account. just go to chase its easier
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May 2023 by Vincent Barrale
Nichole & her staff very professional a great bank to do business with!!!!
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March 2023 by Russ Jimenez
After talking with James Lincoln about a problem and was told that he would call me back with a answer to the problem I guess my business wasn’t important enough for him to call back very poor management all he could say well I was off Friday thanks for all your help
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June 2022 by Celeste Miller
This is the best bank ever!! They went out of their way to take care of my needs, they did it with such courtesy.
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September 2021 by ゴブリン狐(FoxxyGobbo)
Been banking with Wells Fargo for about 4 years now and haven't had many problems short of a few vendors screwing up and Wells Fargo quickly helping me clean up the mess.From the front counter tellers that have always been personable, to some of the bankers on the back-end that have helped look into loan options I cant vouch for Wells Fargo as a whole but I appreciate the local crew.Pros :ATM just inside the door allows for deposits as well.Mobile Check deposits24/7 Customer ServiceLGBTQ+ FriendlyCons :Some fees have been stiff for things out of my control.Parking can be annoying due to location.
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March 2021 by Fatme Jaydar
I went at 12 pm and there were people in front of me but they attended to me very quickly, the service was excellent. On all the occasions that I have been, the procedure has always been very fast, Even when they realized that there were already many people in line, they called someone else to attend us and make it faster and more satisfactory.
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January 2021 by ゴブリン狐
Been banking with Wells Fargo for about 4 years now and haven't had many problems short of a few vendors screwing up and Wells Fargo quickly helping me clean up the mess.From the front counter tellers that have always been personable, to some of the bankers on the back-end that have helped look into loan options I cant vouch for Wells Fargo as a whole but I appreciate the local crew.Pros :ATM just inside the door allows for deposits as well.Mobile Check deposits24/7 Customer ServiceLGBTQ+ FriendlyCons :Some fees have been stiff for things out of my control.Parking can be annoying due to location.
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December 2020 by Athena W.
Been banking with Wells Fargo for about 4 years now and haven't had many problems short of a few vendors screwing up and Wells Fargo quickly helping me clean up the mess.From the front counter tellers that have always been personable, to some of the bankers on the back-end that have helped look into loan options I cant vouch for Wells Fargo as a whole but I appreciate the local crew.Pros : ATM just inside the door allows for deposits as well.Mobile Check deposits24/7 Customer ServiceLGBTQ+ FriendlyCons : Some fees have been stiff for things out of my control.Parking can be annoying due to location.
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October 2020 by don't care
The banker does not care about the customer, totally unacceptable. When is it ok to be a banker and not care? Would give 0 stars or even negative if I could. Several years ago this branch was great but not anymore. I will moving my accounts elsewhere.
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August 2019 by Terrible Service
As a customer when I ask a question, I don't appreciate being talked down to by the banker and manager. I will be switching banks. Very unprofessional. They say they care about customers, absolutely not! Just a number so they can get their bonus.
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July 2019 by beart beart
Horrible service for international customers. Remarkably low limit for wire transfers and need to access US cell phone in order to transfer money... Behind the times banking.
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May 2019 by Tim Burnette
Best Wells Fargo branch I've ever used. Such great service. The bankers are amazing and Nick (manager) is wonderful!
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November 2018 by Sloan V
Good customer service. Always nice a nice building with nice people!