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October 2023 by Pauline Hampton
Amateurs. New business owner is unprofessional, unpleasant and staff know NOTHING about jewelry. Estate jewelry is filthy so you miss all the flaws. I miss Bill.
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October 2023 by Phremile Olgacachshj
Allegedly they deal with blood diamonds that are brought in within the fat flaps of one of the employees. I bet shes hiding a lot more than diamonds in those flaps.
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June 2023 by Dawn Hecox
The employees lie, it is a well documented fact. They made multiple false statements. Don’t do business with a dishonest jewelry store.
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June 2023 by Tim Focht
Change your attitude please
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July 2022 by Sara Moore Kirkpatrick
Love to support small business. Deb is a pleasure to work with!
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May 2022 by Ron Husted
Bill's Jewelry in Grinnell came through once again for me. My Grandparents Millie & Elwin Husted's ( Original founders of Millies Drive In Restaurant) old wall clock with chimes has set in my basement for the past 25 years and hasn't ran for quite a lot longer. After discovering that Bill's Jewelry repairs clocks I took it to them. All it needed was a complete disassembly, cleaning and lubrication, nothing was worn out and their labor charge was very reasonable. To no surprise I'm once again a very satisfied customer.
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March 2022 by Ron Husted
My mother just loved this place, hands down was her favorite for purchasing jewelry and she just loved the owners. My wife Pam likes, earrings, bracelets and diamond rings, to surprise her I just purchased a new set of beautiful gold earrings that perfectly match one of her new bracelets, for valentines day. From our repeated visits to Bill's we've found their customer care, service and prices to be virtually unbeatable anywhere, Bill's Jewelry Shop in Grinnell is our to go Jewelry store from now on and it's only just a few minutes away. A special shout out to Amy (left front row) who has been taking good care of us. (actually spoiling us) After learning they repair clocks, I left my Grandmother's old wall clock with its brass hanging weights with them and will bring in another antique after I pick it up. I was quite surprised to learn that Bill's Jewelry Store also offers custom hand engraving of firearms. I left the setting of my Grandfathers ring, mine now, with them to have new posts made, three new stones mounted and the ring resized for me. Hoping it will be done next week, can hardly wait and will be posting photos. Our experience with Bill's in Grinnell has been off the charts positive, they are a huge bang for the buck.
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December 2021 by Linda Verhey
The staff was awesome, respectful, helpfully. I had many rings to be sized, check prones for loose stone. The service was fast. I will be returning to make more purchases.
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December 2021 by Regene A.
Love Bill's Jewelry! They are great to work with and every time I shop there they always want you to be happy with your choice. Love that they are not high pressure sales either. There is something to be said about small town hospitality. Highly recommend Bill's Jewelry be your 1st stop if you are looking for beautiful jewelry!
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August 2021 by Emily T.
I was looking for a jewelry store that I could establish a relationship with for the care and upkeep of my jewelry and for future purchases. A couple friends recommended this place and I was very pleased with my experience. I called first to inquire about their hours and had a pleasant conversation with a lady. She informed me that their jeweler was onsite, which is a big deal for me as I needed an heirloom ring resized. When I dropped off my ring, I was greeted immediately, time frame and quote given to me and I was on my way. I was pleasantly surprised when I got a call to let me know ot was done, much earlier than I expected. When I went to pick up and pay, O was greeted by the owner and she explained to me that her 2 daughters work with. That was great to hear. It's a gem of a place in small town Iowa. I love that I don't have to go to Des Moines for this type of business as I would rather keep my business local and this place definitely has my business.
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March 2021 by William Madoll
Bill's Jewelry is a great place to shop and buy Jewelry , Watches , and more they do watch repair replace batteries clean them ect , they have a great staff there to help you with all your needs it's a Mom and Pop store with all that personal touch that appreciates all there customers stop in and check them out IAM sure you won't be disappointed IAM glad I choose them for all my needs !
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November 2020 by Katie Casper
They have beautiful and quality jewelry! Also the staff is very helpful and super nice!!
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October 2020 by Jerelyn Kimm
People were very friendly and helpful. Would definitely recommend.
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August 2020 by Kim Pfantz
Bill has replaced several different stones at a fraction of the cost of the jewelry store that I bought them from. I’m very happy with the quality and service that I have received.
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July 2020 by Rebecca Sander
Not even close to the same service since Bill left the business. This was the best jeweler in the area for many years. But now it's just another retail jewelry store. We got a $350 quote for service (they send it out) that we subsequently took to a real jeweler and had done for $75.