10AM - 8PM
2250 E 1st St Ste 300, Grimes“I went to shop at CIV and the customer service so bad I walked out. Went over to Itani paperless able to have all of my questions answered ended up with a great product. Shout out to Cole for knowing his stuff!”
11AM - 7PM
3427 Merle Hay Rd, Des Moines“Awesome local shop with lots of quality products. You can find just about anything you need here. Hippie Hour is the best! Spin for a discount on stuff that's already decent-priced. The staff is knowledgeable and always willing to help. Love this store!”
10AM - 8PM
3514 Merle Hay Rd, Des Moines“CIV Plus on Merle Hay is the perfect location to visit and purchase from. Natalia at this location always greets me with a friendly welcoming and cares about giving an excellent customer experience. Product knowledge is second to none and also why I enjoy visiting this convenient location. Would recommend 10/10!!”
“The nicest kindest workers and owner Cody is the owner. Addie and Carter are the workers that I have dealt with. They both go above and beyond. I have to give a special shout out to Addie. This young lady is so kind helpful and if they do not have a product or juice that you want. She will work and search until she find somewhere to order it And also contact you when it arrives. How sweet is that? That is excellent excellent excellent customer service. The owner must treat his employees very well because they reap with very positive attitudes. You can tell they love their jobs and I just can’t say enough good about it they are the best vape shop in Des Moines Iowa, love each and everyone of you very much. Thank you for your kindness and your great customer service.❤️❤️ Kathy Danilson”
10AM - 8PM
7600 University Ave suite h, Clive“The Frisbees shop mated with vapes is one of a kind. They had an array of Frisbees and accessories. The vapes are priced reasonable and had an assortment of them. The clearance bin had the discontinued vape I wanted at 50% off. Clean store with nice service.”
“Of all the owners this building has had. It's current one takes first place as the best in my opinion. Extremely friendly, considerate, and in my experiences, 100% customer-satisfaction-oriented.”
“I love Alexis!! I started shopping here after my other shop closed and I’m sorry I didn’t come here sooner!! Alexis always has good suggestions based off my asks and will call me directly when my juice is back in stock!! She goes above and beyond to meet my needs every time!!”
10AM - 8PM
15960 Hickman Rd, Clive“The last time I purchase anything from this store, bought a kit from them which came with a defective device, went to talk to them to get it exchange and they told me that I need to show proof of the error that the mod is displaying which I told them it happens randomly and it literally last 1 second on the screen so I would have to be with a camera ready 24/7 waiting for it to do it. I've been a customer of this store for over 3 years and have bought 3 devices from them and 2 of them were defective. with the first one they gave me a hard time to exchange it but ultimately did so and now again they're asking for something that it's borderline impossible for a device that was purchased less than 2 weeks ago. DO NOT BUY DEVICES FROM THIS STORE. I will no longer spend my money at this store, THEY DO NOT CARE ABOUT THE CUSTOMERS.Update: Spoke to Nick Campbell, who showed urgency about the situation and got the issue resolved very quickly. Got the device exchanged with no further issues.”
“They usually have things in looking for and a variety of other things that might appeal to some. The spirits selection is on point and worthy of pulling in and taking a few minutes.”
“Not recommended fish game tables. They arent even fun to play most of the time, just hurry and take your money. Cheap cigarettes! Open at 9, til midnight, so great hours for the most part. Good variety of things you need on the fly that most places won't have. All in all, it's a convenient store for alcohol and all smoke related needs.”
10AM - 10PM
5967 Ashworth Rd, West Des Moines“Love this shop! Great spot to stop in and grab all the D8 and D9 and other hemp derived products. They also have herbal supplements in all forms. Tons of awesome glass and nic vapes too!”
“My husband and I stop at this store whenever we're in town. It is basically a smoke shop with a few snacks and drinks. Their selection of water pipes, ecigs, and lighters is great. They are always adding new items. It is a family owned business, and they are all super nice and friendly. Their prices are a little lower than average on most things.”
“Gotta say, even when we might be closer to a different vape shop, we make a point to go to CIV! I’ve been a customer for over five years now, and during that time I have never had a poor experience - their staff are 100% the reason this place is unique.When first transitioning away from cigarettes I had a LOT of questions about the different mods, juices, tanks, coils - everything. They were always very good natured, answered every question I had, often providing insights and recommendations based on their own experience and feedback from their customers.I’ve noticed the staff go above and beyond, going so far as setting aside one or two of my typical flavors when they know they’ll be seeing me soon, and keeping me posted on when their next shipment in would be if they happen to be out of stock (rarely happens).The past few months I’ve been exploring some of the Delta9 products to help with anxiety and pain management - I was super leery at first, worried about impacting my cognition and ability to do, well, normal adult functions. They have never made me feel ignorant, again always very informative regarding legality, potential effects, customer reviews etc.As long as I am vaping, they’ll have a customer.”