“They do great work and we have always felt that they dealt honestly with us. They tell you when services aren't needed and recommend the priorities. We've been coming here for years now after several over less than stellar experiences elsewhere.”
7:30AM - 5:30PM
1121 Railroad Ave, West Des Moines“Had a misfiring cylinder and took it in. They told me that they'd get to it the next day and gave me a free loaner car in the meantime! They called me about an hour and a half later and said that they had found the problem early and that they were able to fix it for me quick and easy Pete and mechanics were great!”
7:30AM - 5:30PM
7400 Douglas Ave, Urbandale“Great first time experience with J & K. I needed help late in the afternoon and guys stuck around to check in my car that evening. They did great work and got it back to me in 24 hours. Definitely will be back.”
7:30AM - 5:30PM
2401 Westown Pkwy, West Des Moines“I brought my vehicle here for a 2nd opinion on a check engine light. From the shuttle service to and from the shop, the AMAZINGLY thorough inspection, communication from Evan the service advisor, and timely repairs, I cannot recommend this place enough.
You could always find a back alley place for cheaper, but with the service this place provides, the warranty on work, the timeliness, there's only 1 place I'll be bringing my vehicles and it's Honest Wrenches.
Thank you for saving me money and such amazing service by your tech (K M), advisor (Evan), and courtesy drivers (Ana or Hannah).”
“I brought my car in for an issue that I thought was small but ended up being far more significant than I expected. Laz and his crew did such a wonderful job of advising me of my options and flipped the switch from looking at through the lens of repairs needed to advising me on the best way to move forward. I could have potentially been out several thousand dollars and I truly feel that because of the guidance and expert opinion I received, I am in a completely different financial position than I could have been. I have never been treated as fairly and respectfully as I have with Laz and CBA. I am eternally grateful that I went to CBA for this situation. Laz and crew have earned a customer for life.”
“Great customer service, friendly, helpful and informative of services being performed and parts being replaced. Will go back here again for future repairs.Services: Tire rotations”
8AM - 5:30PM
2023 NW 92nd Ct Suite D, Clive“I’ve taken my car to Trent’s twice now and will be coming back! They are honest and kind, I feel respected and taken care of whenever I am there. Good prices too!”
“Great job taking care of our vehicles for many years. They have always explained the repairs that are needed and given affordable options to the best they can. Great team to work with to maintain the care of your cars.”
8AM - 5:30PM
10830 Hickman Rd, Clive“Had all 4 tires replaced by the most respectful and friendly car shop staff I’ve delt with by far. On the phone John recommended many great tire options for a reasonable coupe price. Set up an appointment and had them done in an hour. My car rides smoother than ever and I couldn’t be happier with my decision to choose Earls! Will be back for future tire needs”
“All of the staff were incredibly welcoming and pleasant. The office manager was encouraging to staff and customers, which created a pleasant environment. She also did not push-sell services, but gently explained why they may be needed.”
“Ferg's was very professional & courteous. Fixed my car & suggested that I put in new belts, & showed that they were getting really close to breaking.”
“I am new to WDM and Burch auto has been a very hospitable shop. Communication is great.I have had my radiator and wheel bearing replaced here, both jobs were done professionally and in a timely manner.”
7:30AM - 5:30PM
5904 Meredith Dr, Urbandale“Timely service with excellent communication regarding the issues with my vehicle. Tom, the service technician reached out to me directly to ask questions and clarify my concerns. Highly recommend!”
“Low Tire Pressure light came on while driving Hwy 141, stopped at Casey's to get air and like all gas station air pumps, it wasn't working. Called up Tiernans and they checked all 4 tires and filled them up without charging me or accepting my offer to pay.”
8AM - 5PM
109 63rd St, Des Moines“Pur my truck up on the lift so I could freely examine it on my own. And even assisted me with light and a compressor. They quoted me a price for some shock installation. And was fair. I had day off so I managed doing it myself. But would have been So much easier to have let them. The have the facilities. They didn't charge me at all for their time or anything.”
7:30AM - 5PM
10500 Hickman Rd A, Clive“Had possible issue while in Des Moines for a conference.... They test drove my van and put it up on a lift.... Within a half an hour I was back on my way with knowledge that it was some brake noise and that I would probably need a brake job in the upcoming weeks.... Thanks!”
7:30AM - 5:30PM
465 SE Alice's Rd Ste G, Waukee“The absolute nicest people work here. So very kind. No pressure and helped us navigate through a difficult decision. A family owned business with the best customer service I have encountered in a long time! Thank you for taking care of my daughter and her car problems!”
“I was stuck in Des Moines with a cracked thermostat housing was told the shop opened up at 9 and I got their a little after 8 am he was already there and told him what was wrong and he ordered parts and put them in and got me back on the road by 1 pm fair price and good customer service friendly. Thanks again.”
“Major oil leak, they found it and fixed it within 24 hours. I drive an hour and half each way for work and am glad to know my vehicle will get me there.Service: Engine repair”
8AM - 6PM
1846 NW 86th St, Clive“It was an easy process and they didn’t try to sell or pressure me to get anything . They were friendly and the oil change even includes windows cleaned and floor vacuumed. Will be returning again!”
7:30AM - 7PM
1400 NW 86th St, Des Moines“Friendly service extremely happy with results !!Explained all that was needed for repair4 stars in my bookWould strongly recommend to everyoneServices: Transmission”
7:30AM - 7PM
3632 Merle Hay Rd, Des Moines“New store manager is AMAZING! Brought my car in for a noise. They had it figured out and got me a quote within 30 minutes or so. Didn’t push me to buy things. Recommend the things they thought I should replace. And described certain things that I should get replaced soon. They got my car in and fixed the same day. Great, quick service and customer service”
“Took my car in for a tire patch (darn nails). I had an appointment, and they got me in and out in record time. It was very smooth, staff was friendly, and lobby was clean. Great experience and will go back. Thank you!”
“A first time check up on vehicle.
Was very good .The shuttle is a great thing if you need it.I have used the shuttle before when i had my old vehicle. The staff was great and friendly and very professional. They explained everything to me on what was found by the inspection. A great place to take your car. Thank you.❤”