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January 2024 by Paige D.
When I originally called I stated I am not with my car it's stuck in a ditch the said the base is $150 and may be a "little " more I asked to have it towed to my address in advance Steve was nice but the other guy with him was a jerk was rude and snappy to my husband who is African gave straight racist vibes !! They tell me after hooking up my car that it will be $354 after tax I asked if there is anyway to drop the price a tiny bit Steve said I had to talk to Kathy ! I call talk to Kathy and all she did was be rude has 0 skills in kind customer service basically told me tough shit if I don't pay it they won't give me my car they should have told me the price before hooking my car up !!! They get here and the pricef up to $377 and they just left my car in the middle of the street!! For me to deal with after paying ! They said my wheel was locked which I know it was not before I left my car there it had full motion!! I feel scammed and didn't even get the service I should have gotten for paying almost $400 out of my pocket! Bad place I will never ever go to them again ! People that work in customer service should be honest and kind and they were not Steve was the only nice one!! Kathy needs some training on customer service and needs to get the tree that's shoved up her ass out so she can be kind!! And Steve's coworker also needs some lessons on how to not be obviously racist !!! Treating my husband the way he did stuck up like a little boy that's ingnorent!!
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December 2023 by Ksenia Kiseleva
They were here within 20 minutes of me calling. Fast, reliable, affordable service. Highly recommend.
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December 2023 by Greg Diener
Great company to transport equipment. Showed up when they said they would. Charged me the price that they said they would.
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December 2023 by Bry Patterson
Top notch company!
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October 2023 by KARA PINEGAR
Very responsive, great serviceService: Car towing
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September 2023 by Ally R
I had another company bail on me when my family car broke down. So upon the recommendation of my community- I called Rick’s towing. A very nice woman answered and was so friendly and helpful. She even offered a tow within an hour, and I had to push back due to work schedules. However, before noon- my car was back home and secured.I had originally planned to walk to where it was located about two miles down the road, and she immediately said, we can pick up the keys, assess the charge and then take payment. Without a hitch, Rick’s towing did what others claim they can do and don’t.I for one, am extremely grateful for the professionalism of this outfit. Ryan, the driver came with a “GREAT” attitude and friendly demeanor. It was a comfortable and pleasant experience. Love supporting small businesses -and I am more than thrilled to say, this is a top notch business. Highly recommended.This is definitely a A++ business! Thanks guys for helping my family. Be blessed!Service: Car towing
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July 2023 by P C
I was in and out in a few minutes. Bry was very friendly. I recommend Ricks!
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March 2023 by Ferraro Fitness
This was easily the best tow service I’ve had to use! John was the driver and he was very professional about everything! I had asked him to be gentle with the car because a different tow company had broken the front bumper before and he was absolutely as careful as he could be! If I ever get stranded in this area again I know who I’ll be calling! Would most definitely recommend them if you need a tow!Service: Car towing
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January 2023 by Sheila Blomme
Tow was done quickly and taken to the business we requested, appreciate the help.Service: Car towing
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December 2022 by Tim Overway
Did a great job for us after hitting a deer, even though he didn't have to, the driver got our car into the garage. We highly recommend this place, they go above and beyond for their customers..
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November 2022 by DislikedColt “DislikedColt”
Car was dropped off 2 days ago and the driver lied about saying it’s completely free for him to drop my car at ricks lot. And it would be most expensive to drop at another auto body shop. 45$ a day to sit in a lot after the guy said it was free. Very unprofessional and I am very upset about this.Service: Car towing
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October 2022 by Jason Mauer
My Forester decided to not run one day after work and a jump start would not resolve the issue. I called Rick's Towing and we were able to set up a time to tow my vehicle to a mechanic shop a few weeks in advanced. They did an excellent job overall and the price was very reasonable. If you are having car trouble and/or need a tow scheduled, definitely call Rick's Towing up and they will take care of you and your vehicle.Service: Car towing
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October 2022 by Troy Wanninger
Paying for a town company (alot of money) to get my car out of ditch (got stuck in snow last week) sucks, amd its never fun. So it would be easy to make a negative review......BUT..... I must say they were very very professional and did the tow in a timely fasion. Price was about $200 to tow about 5 miles. I thought that seemedHigh, but checked a few other places, and there wasntthat much fifference. Their customer service was great, and will definitely use this company again.... but hopefully we will not need to use agaim
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October 2022 by Gloria
After I was in an accident with my new car, I was upset. Ryan not only towed my car to the dealership for me, but walked me into the collision center office and made sure I was being taken care of.Service: Car towing
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December 2021 by Thomas S.
I had to have my Nissan 2008 Rogue towed from my home in Altoona to Hummel's Nissan in Urbandale. The gentleman was professional and very fast. I just wanted to say thank you and I would recommend Ricks Towing to everyone.
