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“I'm a professional painter and I often times visit this store nine times out of 10 they always have what I need they're well staffed and customers are treated well.”
“I first shopped at Johnston ACE Hardware during the short time (3 years) I lived in Johnston. I was very impressed and grateful for their knowledge, willingness to make suggestions, and steer me in the "right direction". I am not very experienced with "hardware"-related matters. I moved into Des Moines, but I still return to the Johnston store when I need assistance with hardware-related issues. Thank you!”
“Received excellent help from the staff and when looking for some specific tools. Customer service is outstanding, and the store is beautifully set up and organized.”
“We just visited the Woodsmith store and was helped by Rick in the staining area. He was a wealth of knowledge and spent a lot of time with us talking about different stains, pros/cons, and what would work best for our project. Amazing customer service, beyond impressed!”
“The gentleman behind the counter was very helpful and knowledgeable. But I will not purchase the product at full cost. I would always wait for a sale bc otherwise it's too expensive.”
“Purchased a mower.Additional part on back order. Called to let me know part was in. Arrived to pick up part. Deb had put a note on the part stating I was overcharged $10 on my initial purchase!! Customer Service plus!! Yes I knew I was overcharged but they brought it to my attention before I mentioned it!! Deb, Ace is lucky to have you!! Many thanks!!”
“I come here for all of my paint/ supplies and each time I have a great experience. I especially want to share a thanks to the manager. He really goes out of his way for his customers. Thank you for always being so helpful and kind! 10/10 recommend this place. All of the staff are lovely.”
“This location is amazing. Not only are the staff friendly and helpful. Jordan went above and beyond to help fix a mishap that happened with a completely different location. I would recommend this Sherwin-Williams location for all your paint needs!”
“Always super friendly and helpful! Last night I had a plumbing issue. I called 5 minutes prior to closing and they confirmed they would stay open for me to get there. Just amazing service!! I think his name was Seth, who was actually outside waiting for me to pull up and walked me back to the plumbing section and another employee help us find exactly what I needed!”
“Hoover High School would like to thank this Ace Hardware location for their donation to the Post Prom Committee. The kids had an amazing time with a fun raffle drawing at the end of the night and lots of prizes thanks to this location! We appreciate you!!”
“Great store!
I love that they are open 7 days a week--helpful with last minute projects. The staff is friendly and helpful. Ace has an extensive selection of all sorts of hardware, home, garden items. I love browsing, never know what I'll find! The website is great for ship to home or an in-store pickup.
Like the ads say, Ace is the Place!”
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“Bought a Suncast storage #1932692 yesterday online , to pick up later. Stopped by on the way home and the bar code scanner didn't work but pressed the button and they put me right through. The guy that helped me couldn't have been more helpful and the process could not have gone smoother. He should be training others on how these things are done and how to treat customers !”