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“I went in seeking a paint match for a repair job on the exterior of my house. My 1st attempt at a match at a different location (big box store) was a complete fail.
My 2nd stop should, which should have been my first, Sherwin Williams in Grimes. The young lady who helped me was a delight to work with. When she showed me the matching paint after it was applied to my sample, I was unable to locate where the match paint was applied to my sample. SCORE! Thank you so much for the amazing service, and I will always choose Sherwin Williams for my 1st stop relating to every paint. She saved me SOOO much additional work today. The paint match was spot on.”
“Ace IS the place. Seriously - the folks here help you find exactly what you need. So much knowledge and experience - great service. My go-to hardware store for DIT fix-it’s and chores I do t want to do like having screens replaced. 5 stars!”
“We just visited the Woodsmith store and was helped by Rick in the staining area. He was a wealth of knowledge and spent a lot of time with us talking about different stains, pros/cons, and what would work best for our project. Amazing customer service, beyond impressed!”
“I have purchased paint many times at Sherwin Williams. The paint quality is great. My favorite store is WDM on Grand Ave. Alonso is especially friendly and willing to help in every way possible. I really appreciate his kindness and professionalism!!”
“ACE employees are always very attentive, helpful and friendly. I didn't need help this trip, as I was just buying lightbulbs, and I knew where they were and what kind I wanted, but both employees offered help if I needed it.”
“I first shopped at Johnston ACE Hardware during the short time (3 years) I lived in Johnston. I was very impressed and grateful for their knowledge, willingness to make suggestions, and steer me in the "right direction". I am not very experienced with "hardware"-related matters. I moved into Des Moines, but I still return to the Johnston store when I need assistance with hardware-related issues. Thank you!”
“I come here for all of my paint/ supplies and each time I have a great experience. I especially want to share a thanks to the manager. He really goes out of his way for his customers. Thank you for always being so helpful and kind! 10/10 recommend this place. All of the staff are lovely.”
“This location is amazing. Not only are the staff friendly and helpful. Jordan went above and beyond to help fix a mishap that happened with a completely different location. I would recommend this Sherwin-Williams location for all your paint needs!”
“I visited Sherwin-Williams to color match a painted piece, and Joey provided excellent customer service. The paint match tool wasn’t matching it very well, but he patiently worked through several adjustments until the color was just right. He was the only employee at the shop and helped numerous customers while the paint was mixing each time. I really appreciate his effort and attention to detail. Excellent customer service!”
“This has become my new favorite Sherwin by far. The level of customer service iv had so far at this location has been unmatched. This one dude (i think Alonzo is his name) looks to always be giving an extra effort to make customers feel important and appreciated. Give that fella a bonus.”
“Great local hardware shop. They typically have what I need and their rewards program helps them stay competitive with Walmart and Amazon. Plus it's way more convenient then trying to find something in the bigger hardware/ home improvement stores.”
“Always super friendly and helpful! Last night I had a plumbing issue. I called 5 minutes prior to closing and they confirmed they would stay open for me to get there. Just amazing service!! I think his name was Seth, who was actually outside waiting for me to pull up and walked me back to the plumbing section and another employee help us find exactly what I needed!”
“First time home buyers who knew nothing about painting ventured into SW; Holly was the BEST! She walked us thru every step, helped us correct tools we had grabbed incorrectly and also told us about a special going on we could come back for to get a better price! I can confidently say she saved us on money AND time! She is a gem; if you need assistance at this location, work with her!”
“The staff at Cappel's Ace Hardware is welcoming and goes above and beyond to provide exceptional customer service. I appreciate their knowledge and recommendations for my home and lawn projects.”
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“One of the best, if not the very best, home improvement and hardware store that I habe ever been to. Very neat, well organized, and friendly and knowledgable staff!”