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“Tyrese Buchanan was extremely patient and knowledgeable. He multitasked with several people at one time and finished all in a timely manner. I would recommend him as a great resource”
“My name is Bob Bender. I recently came in and visited with Mr. Yvonne GAVIA. It was in his store which is mobile spot. I have rarely had better service more kindness, and patience! I highly recommend this organization. Ivan was absolutely courteous and very knowledgeable about the problems I was having. He even gave me a soda and snacks, Bob Bender”
“Chris helped me get a new phone purchased, set up, apps and shortcuts installed. He helped get the best plan pricing for my situation. Very much appreciated his help!”
“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”
“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”
“Tyler at AT&T is awesome. He is friendly, kind have warm demeanor and professional. He help me with my phone and patiently explaining the situation. Now I am able to continue to use my phone. It was definitely a good experience.”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“If you are looking for a phone shop that gives you 100% service then look no further!! This place is amazing! So many times i have been to other phone shops and have come away thinking "you call that service". Well not here! Christina and Nick seem dedicated to giving the customer attentive and knowledgeable service. Nothings too much trouble. I would give them 6 if i could.”
“I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!”
“Shadai is an amazing AT&T associate! He is extremely positive, upbeat, and helpful. He made our experience very positive and incredibly easy. I can’t recommend him enough, or say enough good things about his service.”
“Went in to help my sister get a phone and Ira was so patient with us, there were ALOT of hang-ups. He handled them all with professionalism and was so friendly with us. He was also awesome with the customers that needed help while we were there. It didn't slow down of his speed of service or his friendliness of other customers. I just want to thank him so much for EVERYTHING!!!!!”
“Went to get my flip 5 screen protector that was lifting replaced! The guy was quick and I appreciated it. If it's for something more serious there's restaurants close by or even target to kill time!”
“Karina is super friendly and professional. She explained the service plan thoroughly and even got me a referral discount. When there was an issue setting up my phone, she set up another phone and advised if there were any issues at all , that I could exchange it within 7 days. The entire process was simple and I truly appreciate how patient she was.”
“Abi was amazing. I came in needing a new phone and she did a wonderful job explaining my options. Abi made the process easy to understand and provided excellent service.”
“I typically dread going into the cell phone store bc whatever issue or question I have, it always seems to end up with me paying more money and not being satisfied. Well that streak ended recently when I went to the US Cellular store on valley west drive in West Des Moines. The gentleman that took care of me was named Wya Lukery. He was professional, courteous and most importantly he was efficient in handling my issue and resolving it quickly. I walked out with a new phone since I broke mine with no insurance and a case for $32 owned outright. I'm a prepaid customer so this wasn't with a new 2 yr contract. This was a huge discount and I'm so appreciative of him for helping me out. Make sure you ask for him next time you stop in
Jarad Wolfe”
“We dealt with Alex and he was very efficient and got us a good deal on a new Samsung. He was able to lower our bill too. He was professional and personable and I would highly recommend this Verizon location.”
“Russell was very helpful when I bought my new I-phone and in purchasing a new plan. The process was also done in a speedy manner!
Thank you for your help!!! Angie”
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“I went into this store today to upgrade my cell phone and the man who helped me was extremely nice and knowledgeable. He even stayed late to help me set up my phone and make sure everything was working. He even helped me get a great deal on my new phone!”