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August 2024 by TWUin2024
One star, because your drivers are coming through my apartment complex with their music blaring and bass pumping out. Not appreciated!!!! I tried contacting customer service, but phone's always busy, so this where you get my complaint.
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July 2024 by Maurice Walton
My package was supposed to came two days ago and they never delivered it now I have to drive all the way to Grimes just to pick it up
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June 2024 by susan abril
i received my loveseat this pm...talked to driver at 2pm, instructed to bring up to 3rd fl apt...at 3:30 i went to check,he had left it in lobby!!online said it would be delivered to my apt...no tip for this jerk of a delivery person..i'm fuming!!!
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April 2024 by Nori H
FedEx failed to deliver my package after showing it as "out for delivery" for five consecutive days. Upon contacting them, I was instructed to pick it up at an inconvenient location. Upon arrival, I had to use a dirty phone at the entrance to communicate with someone. Despite being informed that my package wasn't there, but at a Walgreens store, I made the additional trip. To my dismay, upon picking up my package, I discovered that it had been opened. This experience is disappointing, and FedEx's handling of the situation is unacceptable.
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April 2024 by Ryan Dueker
Went to drop off a package tonight and had a great experience. To drop off a package you have to pick the phone up and talk to a human on the other end of the phone. Very respectful employee and great service. Thanks FedEx
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March 2024 by NWK RapiD
Whoever delivered my metal poster and bent it to hell (as it says fragile two times). Count your days
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March 2024 by Marjorie McMains
I live in a 9 story apartment building. We have 2 working elevators. Yet your lazy delivery drivers leave my packages in "the mail room". Which is not a room. It's the lobby where the mailboxes are also located. Myself and many others there are disabled. Having to go down and drag up heavy boxes is truly a hardship. I think that this repeated action reflects poorly on your company as a whole. I hope you address this issue.
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February 2024 by Leonhard Euler
It warms my heart to see that FedEx is proud to employ the mentally handicapped, people that don't even understand the concept of a doorbell. It's great that FedEx spares no expense in spending extra $ on fuel and labor for multiple delivery attempts via these precious persons, even though I work from home and *could* have answered the first one every time.
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February 2024 by Julie Johnson
Too bad there isn’t an option for negative stars!Been waiting on a package since January 7, 2024. A package worth several hundred dollars. I get notifications regularly that my package is “out for delivery”. Today is January 20th. No delivery.Have called customer service three times and been told someone will contact me. No contact has been made. I have requested to go to carrier facility and pick up my own package … that is “not allowed” I am told. Have also requested a refund for my shipment and am being told it is not lost so they won’t refund. So incredibly frustrating that I have offered solutions and nothing in return.I will start doing business with organizations that do not ship with FedEx. Do better FedEx, do better!!!
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December 2023 by Sabrina Summar
Great customer service!!!
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December 2023 by Jordan Donahue
Driver is too lazy to get out of truck to attempt delivery. Fed ex is complete joke, customer service number is some call center that cant even help.
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October 2023 by Sharon Foster
Our FedEx driver Kara is very friendly, helpful . She out of Grimes and she delivers here to Slater. Just wanted to let you know what a fantastic job she does. Please acknowledge her. Thank you for the amazing work.Sharon Huntley Foster. Slater, Iowa.
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October 2023 by Michael Rand
The people at FedEx ground are great. But the 800 phone number is the worst customer service possible.
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September 2023 by J R
FedEx is pretty good. Not an easy job I assume (I’ve worked for UPS). I like that I can add delivery instructions.
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August 2023 by Sheri Kitsis
My son worked three days and it has been over two weeks and he has not received paycheck yet. Do not work here. Terrible place!!
FED EX DID NOT RESPOND AND I CAN NOT FIND WAY TO CONTACT THEM
